Intrenion

Pattern: Lack of decision clarity

A decision is never stated plainly, yet work proceeds as if agreement existed, leaving people to act on incompatible assumptions.

Situation

  1. In this condition, a course of action is neither explicitly approved nor rejected, yet work proceeds as if it were approved.
  2. In this condition, meeting outcomes are recorded as discussions or alignments without a clearly documented decision.
  3. In this condition, different teams act on different interpretations of the agreed-upon terms.
  4. In this condition, action items are assigned without a written statement of the underlying decision.
  5. In this condition, stakeholders later dispute whether a specific commitment was ever made.
  6. In this condition, deadlines and deliverables are set without a formally declared choice between alternatives.
  7. In this condition, clarification requests are deferred to future meetings rather than resolved with an explicit decision.

Assessment

  1. This occurs because formal decision rights are defined ambiguously or overlap across roles, leaving no single actor structurally obligated to declare closure.
  2. This occurs because actors with authority avoid explicit commitments to preserve flexibility and reduce personal accountability for negative outcomes.
  3. This occurs because consensus norms and conflict avoidance discourage clear yes-or-no statements in cross-functional settings.
  4. This occurs because performance systems reward visible activity and progress signals more than documented decision clarity.
  5. This occurs because matrix or distributed governance structures create multiple veto points, making procedural closure explicit and costly.
  6. This occurs because silence or the absence of objection is informally treated as consent under existing meeting norms.
  7. This occurs because escalation mechanisms are formally available but socially penalized, leading participants to rely on implicit agreement rather than explicit decisions.

Consequence

  1. Without an explicit decision, incompatible interpretations will continue to guide parallel work streams.
  2. Without a clearly declared choice between alternatives, accountability for outcomes will remain structurally contested.
  3. Without formal acceptance of trade-offs, risk exposure will accumulate without a named owner.
  4. Without documented closure, previously discussed options will repeatedly re-enter the discussion cycle.
  5. Without a stated commitment, authority to enforce scope, priority, or resource allocation will remain unstable.

Decisions

  1. We decide to treat only written and explicitly stated approvals as authorization to proceed because this gives us a verifiable decision boundary in ongoing work instead of acting on verbal alignment or silence in meetings, and accept that progress may slow when written confirmation is not provided.
  2. We decide to document our understanding of each material decision in writing immediately after meetings because this gives us a fixed reference point for accountability instead of leaving interpretations to informal memory or future reinterpretation, and accept that this may surface conflict or correction from stakeholders.
  3. We decide to halt allocation of additional resources to initiatives without a named decision owner because this gives us a clear locus of authority for trade-offs instead of continuing execution under diffuse or assumed sponsorship, and accept that some projects will stall or lose momentum.

Direct formulations

  1. I will not start or continue work unless I have a written, explicit approval that names the decision.
  2. I will send a written summary of my understanding of the decision after each substantive discussion, and treat it as binding unless corrected in writing.
  3. I will stop allocating time or budget to any initiative that lacks a named decision owner.