Intrenion

Framework: Project capabilities

Table of Contents

Strategy and architecture

Strategy and planning

Strategic planning

Strategic planning: This project area covers defining how the initiative supports the organization’s strategy, setting project-level objectives and boundaries, and keeping scope, priorities, and resources aligned with those goals.

Information systems coordination

Information systems coordination: This project area covers aligning this project with other information and technology initiatives, agreeing on interfaces and shared standards, and avoiding conflicting or duplicated efforts across the organization.

Information management

Information management: This project area covers how the project will create, store, use, and retire information assets, including ownership, lifecycle rules, and how information supports concrete project outcomes.

Enterprise and business architecture

Enterprise and business architecture: This project area covers how the project fits into the target business and technology architecture, including which processes, systems, and data flows it will change or rely on.

Solution architecture

Solution architecture: This project area covers designing the end-to-end solution, agreeing on key components and integrations, and making architectural trade-offs to deliver the agreed outcomes.

Innovation management

Innovation management: This project area covers how the project identifies, tests, and decides on new technology-enabled approaches, including which ideas move from experiment to funded work.

Emerging technology monitoring

Emerging technology monitoring: This project area covers how the project tracks relevant emerging technologies, evaluates their impact on scope and risk, and decides whether to adopt, defer, or ignore them.

Formal research

Formal research: This project area covers all structured research activities within the project, including study design, data collection, experiments, evaluations, and how findings inform decision-making.

Sustainability

Sustainability: This project area covers how the project manages environmental impacts, meets sustainability requirements, and documents compliance with internal and external standards.

Financial and value management

Financial management

Financial management: This project area covers how the project budget is set, tracked, and controlled, and how financial risks, trade-offs, and approvals are handled.

Investment appraisal

Investment appraisal: This project area covers how the project’s business case is built, how options are compared, and how go/no-go or scaling decisions are made based on expected returns and risks.

Benefits management

Benefits management: This project area covers defining the project’s expected benefits, mapping them to specific changes, and tracking their likelihood of being realized over time.

Budgeting and forecasting

Budgeting and forecasting: This project area covers how the project creates and updates its budget and financial forecasts, including how changes in scope or timing are reflected.

Financial analysis

Financial analysis: This project area covers how financial data from and about the project is analyzed, which metrics are used, and how insights feed into steering decisions.

Cost management

Cost management: This project area covers identifying, planning, and controlling project costs, including cost-saving measures and conscious decisions to accept higher costs for specific outcomes.

Demand management

Demand management: This project area covers how incoming requests and project expectations are collected, prioritized, accepted, deferred, or rejected.

Measurement

Measurement: This section covers the measures and KPIs the project uses, how data is collected and reported, and how metrics inform decision-making and trade-offs.

Security and privacy

Information security

Information security: This project area covers how the project applies the organization’s security framework, chooses concrete controls, and handles exceptions or accepted risks.

Information assurance

Information assurance: This project area covers how the project proves that information-related risks are identified, managed, and reported, especially for critical data and systems.

Information and data compliance

Information and data compliance: This project area covers how the project interprets and applies relevant data and information regulations, documents compliance, and manages necessary approvals.

Vulnerability research

Vulnerability research: This project area covers how the project handles the discovery, evaluation, and mitigation of security weaknesses in its scope, including responsibilities and timelines.

Threat intelligence

Threat intelligence: This project area covers how the project consumes and acts on threat intelligence, including changes to design, operations, or controls in response to emerging threats.

Governance, risk, and compliance

Governance

Governance: This project area covers how decisions are made in the project, which bodies have which authority, and how compliance and escalation paths are structured.

Risk management

Risk management: This project area covers how project risks are identified, assessed, documented, monitored, and escalated, as well as which risks are consciously accepted.

Artificial intelligence (AI) and data ethics

Artificial intelligence and data ethics: This project area covers how the project applies ethical guidelines for AI and data, including what is allowed, what is ruled out, and where explicit approvals are required.

Audit

Audit: This project area covers how the project prepares for and responds to audits, the evidence required, and how findings are addressed.

Quality management

Quality management: This project area covers how the project defines its quality objectives, establishes processes and standards, and determines what “good enough” means for deliverables.

Quality assurance

Quality assurance: This project area covers how quality is checked in practice, which reviews and tests are performed, and how nonconformities are handled.

Advice and guidance

Consulting

Consulting: This project area covers how external or internal consultants are engaged in the project, what they are responsible for, and how their recommendations are used or challenged.

Specialist advice

Specialist advice: This project area covers how the project accesses expert input in specialist domains, how questions are framed, and how advice is translated into decisions.

Methods and tools

Methods and tools: This project area covers the techniques and tools the project uses for planning, collaboration, development, and reporting, and how these choices are enforced or adapted.

Change and transformation

Change implementation

Portfolio management

Portfolio management: This project area covers how this project is positioned on the broader portfolio, how it competes for resources, and how portfolio-level decisions affect scope and timing.

Program management

Program management: This project area covers how this project interacts with related projects within a program, including shared milestones, dependencies, and risks.

Project management

Project management: This project area covers how the project is planned, tracked, and steered day to day, including roles, routines, reporting, and issue handling.

Portfolio, program, and project support

Portfolio, program, and project support: This project area covers the support functions the project relies on for standards, templates, tools, and reporting, as well as how these services are accessed.

Delivery management

Delivery management: This project area covers how the project manages delivery cycles, coordinates teams, and ensures that increments of value are actually shipped and accepted.

Change analysis

Business situation analysis

Business situation analysis: This project area covers how the current situation is understood, which problems and opportunities are documented, and which analysis shapes the project scope.

Feasibility assessment

Feasibility assessment: This project area covers the evaluation of different solution options for feasibility, including technical, financial, and organizational fit.

Requirements definition and management

Requirements definition and management: This project area covers how requirements are gathered, documented, prioritized, changed, and traced across the project lifecycle.

Business modeling

Business modeling: This project area covers how the project documents processes, data, roles, and scenarios to understand impacts and support design and decision making.

User acceptance testing

User acceptance testing: This project area covers how users will test the solution, which acceptance criteria they use, and what happens when the results are not satisfactory.

Change planning

Business process improvement

Business process improvement: This project area covers which business processes the project will change, how new processes are designed, and how disruptive changes are decided and justified.

Organizational capability development

Organizational capability development: This project area covers which capabilities the organization must build or strengthen to support the project outcomes and how those capability gaps are addressed.

Organization design and implementation

Organization design and implementation: This project area covers changes to organizational structure, roles, and reporting lines driven by the project and how those changes are implemented.

Organizational change management

Organizational change management: This project area covers how the project manages stakeholder impact, communication, training, and resistance as people move to the future state.

Job analysis and design

Job analysis and design: This project area covers how specific job roles are defined or adjusted as a result of the project, including their responsibilities and skill expectations.

Organizational change enablement

Organizational change enablement: This project area covers how the project supports teams and individuals in adopting new ways of working, including coaching, support structures, and feedback loops.

Development and implementation

Systems development

Product management

Product management: This project area covers how the solution is treated as a product, including roadmap decisions, releases, and end-of-life choices during and after the project.

Systems development management

Systems development management: This project area covers how development work is planned, tracked, and controlled within the project, including timelines, staffing, and quality targets.

Systems and software lifecycle engineering

Systems and software lifecycle engineering: This project area covers how the project sets up and uses environments, pipelines, and processes for building, testing, deploying, and operating systems.

Systems design

Systems design: This project area covers the design of the overall system behavior, including interfaces, data flows, and interactions with other systems.

Software design

Software design: This project area covers the detailed design of software components to meet requirements and align with the chosen project standards.

Network design

Network design: This project area covers the design or modification of network topology, connectivity, and security.

Infrastructure design

Infrastructure design: This project area covers how servers, cloud services, storage, and other infrastructure elements needed for the project are specified and designed.

Hardware design

Hardware design: This project area covers the specification and design of any required hardware or devices within the project scope.

Programming/software development

Programming / Software development: This project area covers how code is written, reviewed, and integrated in the project, including coding standards and development practices.

Systems integration and build

Systems integration and build: This project area covers how components and systems are assembled, integrated, and made to work together.

Functional testing

Functional testing: This project area covers how the project tests that the solution’s functions behave as expected against defined requirements.

Non-functional testing

Non-functional testing: This project area covers how performance, security, scalability, and other non-functional aspects are tested and evaluated.

Process testing

Process testing: This project area covers how end-to-end business processes are exercised and tested to confirm they work in real scenarios.

Software configuration

Software configuration: This project area covers how software products are configured for this project’s needs, including parameter choices and environment-specific settings.

Real-time/embedded systems development

Real-time / Embedded systems development: This project area covers how real-time or embedded software is built and tested within the project, including timing and reliability constraints.

Safety engineering

Safety engineering: This project area covers the definition, design, and verification of safety requirements for safety-related systems.

Safety assessment

Safety assessment: This project area covers how the project proves that safety-related systems meet required integrity levels and standards.

Radio frequency engineering

Radio frequency engineering: This project area covers the design, deployment, and validation of RF-based components and networks.

Animation development

Animation development: This project area covers how the project designs and builds animations, simulations, or interactive environments included in the scope.

Data and analytics

Data management

Data management: This project area covers how project-related data assets are defined, governed, secured, and maintained.

Data modeling and design

Data modeling and design: This project area covers the design of data structures, models, and relationships to support project requirements.

Database design

Database design: This project area covers how databases are structured, implemented, and tuned for the solution delivered by the project.

Data analytics

Data analytics: This project area covers how the project uses data to generate insights, including which analyses are run and how results influence decisions.

Data science

Data science: This project area covers the design and implementation of advanced analytics, predictive models, and experiments.

Machine learning

Machine learning: This project area covers selecting, training, validating, deploying, and monitoring machine learning models within the project.

Business intelligence

Business intelligence: This project area covers how reports, dashboards, and other BI artifacts are defined, built, and used within the project scope.

Data engineering

Data engineering: This project area covers the design and operation of data pipelines, storage, and processing components to support the project.

Data visualization

Data visualization: This project area covers how data is presented visually to help stakeholders understand and act on it.

User-centered design

User research

User research: This project area covers how the project investigates user behavior, needs, and constraints, and how findings inform decision-making.

Customer experience

Customer experience: This project area covers how the project defines and designs the end-to-end customer experience it wants to create or change.

Accessibility and inclusion

Accessibility and inclusion: This project area covers how the project ensures that solutions are accessible and inclusive for relevant user groups and legal requirements.

User experience analysis

User experience analysis: This project area covers the analysis of user contexts, tasks, and pain points to define UX requirements.

User experience design

User experience design: This project area covers the design and prototyping of interaction flows, interfaces, and UX concepts.

User experience evaluation

User experience evaluation: This project area covers how the project tests and validates UX designs against goals, metrics, and user feedback.

Content management

Content design and authoring

Content design and authoring: This project area covers how text, visuals, and media content are planned, written, and structured for the solution.

Content publishing

Content publishing: This project area covers how content produced by the project is approved, published, and maintained across channels.

Knowledge management

Knowledge management: This project area covers how knowledge created or required by the project is captured, shared, and reused.

Graphic design

Graphic design: This project area covers the design of visual assets and layouts to support the project’s communication and product needs.

Computational science

Scientific modeling

Scientific modeling: This project area covers how computational models are created and used inside the project to address scientific or technical questions.

Numerical analysis

Numerical analysis: This project area covers the development and application of numerical methods and algorithms to support project calculations and simulations.

High-performance computing

High-performance computing: This project area covers how the project uses high-performance computing resources, including environment setup, job configuration, and performance trade-offs.

Delivery and operation

Technology management

Technology service management

Technology service management: This project area covers how services delivered or changed by the project will be supported and managed operationally.

Application support

Application support: This project area covers how support for the new or changed application will work after go-live, including roles, SLAs, and channels.

Infrastructure operations

Infrastructure operations: This project area covers how the project’s infrastructure will be operated, monitored, and maintained in production.

System software administration

System software administration: This project area covers the installation, configuration, and maintenance of the operating systems and foundational software used by the project.

Network support

Network support: This project area covers how the solution’s networks will be supported and how they will be troubleshooted.

Systems installation and removal

Systems installation and removal: This project area covers how systems or components will be rolled out, migrated, decommissioned, or removed.

Configuration management

Configuration management: This project area covers how configuration items in the project are identified, tracked, and controlled over time.

Release management

Release management: This project area covers how releases are planned, approved, and executed, and how risk is managed around each release.

Deployment

Deployment: This project area covers how new software or configurations are moved into live use, including checks, rollback paths, and communication.

Storage management

Storage management: This project area covers how storage resources for the project are provisioned, secured, monitored, and optimized.

Facilities management

Facilities management: This project area covers the planning and management of the physical facilities required by the project, such as server rooms or offices.

Service management

Service level management

Service level management: This project area covers how service level targets for the new or changed service are defined, agreed upon, and monitored.

Service catalog management

Service catalog management: This project area covers how services impacted by the project are represented in the service catalog and made visible to users.

Availability management

Availability management: This project area covers how availability targets are set for the solution and which design and operational decisions support them.

Continuity management

Continuity management: This project area covers how business continuity and disaster recovery requirements are defined, tested, and documented for the solution.

Capacity management

Capacity management: This project area covers how capacity needs are forecast, planned, and monitored so the solution can handle expected loads.

Incident management

Incident management: This project area covers how incidents related to the new or changed service will be reported, triaged, resolved, and reviewed.

Problem management

Problem management: This project area covers how root causes of recurring or major issues are identified, analyzed, and resolved.

Change control

Change control: This project area covers how changes to systems, configurations, or processes in scope are requested, evaluated, approved, and implemented.

Asset management

Asset management: This project area covers how assets created or used by the project are recorded, tracked, and retired.

Service acceptance

Service acceptance: This project area covers how the solution is formally accepted into live service, including criteria and sign-offs.

Security services

Identity and access management

Identity and access management: This project area covers how identities and permissions for users and systems are defined, granted, and reviewed in the solution.

Security operations

Security operations: This project area covers how security events related to the project’s solution are detected, investigated, and handled.

Vulnerability assessment

Vulnerability assessment: This project area covers how vulnerabilities in systems and applications in scope are regularly identified and addressed.

Digital forensics

Digital forensics: This project area covers how digital evidence related to incidents in the project’s scope would be collected and analyzed.

Cybercrime investigation

Cybercrime investigation: This project area covers how the organization would investigate cyber incidents involving systems or data touched by the project.

Offensive cyber operations

Offensive cyber operations: This project area covers any sanctioned offensive security testing activities within the project, such as red teaming or advanced simulations.

Penetration testing

Penetration testing: This project area covers how penetration tests are planned, executed, and acted upon for systems delivered by the project.

Data and records operations

Records management

Records management: This project area covers the classification, storage, retention, and disposition of project-relevant records.

Analytical classification and coding

Analytical classification and coding: This project area covers how information in the project is categorized and coded so that it can be searched, analyzed, and reused.

Database administration

Database administration: This project area covers the installation, configuration, backup, monitoring, and tuning of the databases in scope.

People and skills

People management

Performance management

Performance management: This project area covers how individual and team performance related to the project is defined, monitored, and developed.

Employee experience

Employee experience: This project area covers how the project affects employees’ day-to-day experience and how pain points or gains are managed.

Organizational facilitation

Organizational facilitation: This project area covers how workshops, meetings, and cross-team sessions are designed and facilitated to advance project work.

Professional development

Professional development: This project area covers how the project contributes to or depends on skill development for the people involved.

Workforce planning

Workforce planning: This project area covers how staffing needs for the project and related operations are forecast and covered.

Resourcing

Resourcing: This project area covers how people and other resources are sourced, assigned, onboarded, and rotated in and out of the project.

Skills management

Learning and development management

Learning and development management: This project area covers the planning, delivery, and tracking of training activities required by the project.

Learning design and development

Learning design and development: This project area covers how specific learning materials are created to support the adoption of the new solution.

Learning delivery

Learning delivery: This project area covers how training sessions, courses, or other learning interventions are delivered to target groups.

Competency assessment

Competency assessment: This project area covers how the project checks whether people have the skills needed for new processes or systems.

Certification scheme operation

Certification scheme operation: This project area covers how any certifications or credentials tied to the project’s solution are designed and run.

Teaching

Teaching: This project area covers any structured teaching activities the project sets up, such as formal classes or academies.

Subject formation

Subject formation: This project area covers the creation of new curricula or structured content areas as part of the project.

Relationships and engagement

Stakeholder management

Sourcing

Sourcing: This project area covers how external products and services for the project are defined, tendered, and contracted.

Supplier management

Supplier management: This project area covers how suppliers involved in the project are selected, governed, monitored, and, if needed, challenged.

Contract management

Contract management: This project area covers how the project’s contracts are negotiated, managed, monitored, and modified.

Stakeholder relationship management

Stakeholder relationship management: This project area covers how key stakeholders are identified, engaged, influenced, and kept aligned throughout the project.

Customer service support

Customer service support: This project area covers how the service desk or customer support function will handle issues related to the new solution.

Business administration

Business administration: This project area covers administrative activities required for the project, including scheduling, documentation, and coordination.

Sales and bid management

Bid/proposal management

Bid/Proposal management: This project area covers how the project prepares or responds to bids and proposals, if the initiative includes competitive tenders.

Selling

Selling: This project area covers how the project supports sales activities, such as positioning, demos, and customer conversations.

Sales support

Sales support: This project area covers how the project enables the sales organization with materials, training, and answers to customer questions.

Marketing

Marketing management

Marketing management: This project area covers how the project shapes and supports marketing plans, messages, and campaigns related to the new solution.

Market research

Market research: This project area covers how the project gathers and interprets market, customer, and competitor insights.

Brand management

Brand management: This project area covers how the project affects brand perception and how brand guidelines constrain or guide design and communication.

Customer engagement and loyalty

Customer engagement and loyalty: This project area covers how the project contributes to customer retention, engagement mechanisms, and loyalty programs.

Marketing campaign management

Marketing campaign management: This project area covers how campaigns related to the project are planned, executed, measured, and adjusted.

Digital marketing

Digital marketing: This project area covers how digital channels are used to communicate and promote the project’s outcomes or products.


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