The Five Dysfunctions of a Team (Patrick M. Lencioni)
Problem
People hide weaknesses when they do not trust each other.
Action
Share mistakes, limitations, and needs with the team.
Outcome
Team members develop stronger trust.
Chapter: Absence of Trust
Problem
Important issues remain unresolved when people avoid conflict.
Action
Express different opinions openly during team discussions.
Outcome
The team reaches better decisions.
Chapter: Fear of Conflict
Problem
Teams lose focus when people remain uncertain about decisions.
Action
Commit to the chosen direction once a decision is clear.
Outcome
The team moves forward with alignment.
Chapter: Lack of Commitment
Problem
Performance declines when team members ignore poor follow-through.
Action
Address missed commitments as soon as they occur.
Outcome
People take greater responsibility for their actions.
Chapter: Avoidance of Accountability
Problem
Personal priorities can distract attention from collective success.
Action
Measure progress using common team results.
Outcome
The team achieves stronger outcomes.
Chapter: Inattention to Results