TBD…
Problem
People disengage when they are treated like children.
Action
Give people clear goals and trust them to decide how to achieve them.
Outcome
People take greater ownership of company success.
Chapter: The Greatest Motivation Is Contributing to Success: Treat People Like Adults
Problem
People make poor decisions when they lack business context.
Action
Regularly share the company’s goals, challenges, and priorities with everyone.
Outcome
People make decisions that better support the business.
Chapter: Every Single Employee Should Understand the Business: Communicate Constantly About the Challenge
Problem
Trust breaks down when people feel misled.
Action
Communicate important facts honestly even when the message is uncomfortable.
Outcome
People trust leaders and information more.
Chapter: Humans Hate Being Lied To and Being Spun: Practice Radical Honesty
Problem
Weak decisions persist when assumptions are not tested.
Action
Encourage people to debate opinions using evidence and facts.
Outcome
Better decisions are made.
Chapter: Debate Vigorously: Cultivate Strong Opinions and Argue About Them Only on the Facts
Problem
Past ways of working can limit future growth.
Action
Build teams, roles, and structures around future business needs.
Outcome
The company adapts more quickly to change.
Chapter: Build the Company Now That You Want to Be Then: Relentlessly Focus on the Future
Problem
Performance suffers when role demands exceed a person’s fit.
Action
Place people in roles where their skills match what the business needs.
Outcome
The organization performs at a higher level.
Chapter: Someone Really Smart in Every Job: Have the Right Person in Every Single Position
Problem
Compensation loses effectiveness when it ignores actual contribution.
Action
Pay people based on the value they bring to the company.
Outcome
The company attracts and keeps strong talent.
Chapter: Pay People What They’re Worth to You: Compensation Is a Judgment Call
Problem
Delaying necessary personnel decisions weakens the organization.
Action
Act quickly when a role no longer fits, and treat people with respect.
Outcome
Teams remain healthy and focused.
Chapter: The Art of Good Good-byes: Make Needed Changes Fast, and Be a Great Place to Be From