TBD…
Problem
People often respond automatically to influence cues.
Action
Pause and identify the influence method affecting your decision.
Outcome
You make more deliberate choices.
Chapter: Levers of Influence: (Power) Tools of the Trades
Problem
People feel obligated to return what they receive.
Action
Provide a meaningful benefit before making a request.
Outcome
Others become more willing to cooperate.
Chapter: Reciprocation: The Old Give and Take
Problem
People are more persuaded by those they like.
Action
Create a sincere personal connection before presenting your request.
Outcome
Others become more receptive to your message.
Chapter: Liking: The Friendly Thief
Problem
People look to others for guidance when they are uncertain.
Action
Provide evidence that similar people have chosen the same action.
Outcome
The action appears more trustworthy.
Chapter: Social Proof: Truths Are Us
Problem
People trust recommendations from knowledgeable sources.
Action
Demonstrate relevant expertise before making recommendations.
Outcome
Your guidance gains credibility.
Chapter: Authority: Directed Deference
Problem
People value opportunities more when they are limited.
Action
Clearly explain what could be lost if action is delayed.
Outcome
The opportunity becomes more compelling.
Chapter: Scarcity: The Rule of the Few
Problem
People want their future actions to match their past commitments.
Action
Ask for a small, voluntary commitment before seeking a larger one.
Outcome
Follow-through becomes more likely.
Chapter: Commitment and Consistency: Hobgoblins of the Mind
Problem
People are more supportive of those they see as part of their group.
Action
Highlight a meaningful identity that you share with others.
Outcome
Trust and cooperation increase.
Chapter: Unity: The “We” Is the Shared Me
Problem
People often agree before fully evaluating a request.
Action
Examine the reason for your agreement before responding.
Outcome
You become less vulnerable to unwanted influence.
Chapter: Instant Influence: Primitive Consent for an Automatic Age