Christian Ullrich: Profile (EN)
Christian Ullrich
Last updated: January 2026
Experience
ChatGPT/Copilot implementation & adoption
- Governance & Strategy
- Organizational implementation
- User adoption & training
IT service sourcing & supplier management
- Strategy, Market analysis, Transaction, transition, transformation, contract/supplier management
- Cost reduction measures & Supplier consolidation
- German public procurement
Learning & Development
- Demand analysis
- Market research
- Process design
Projects
ChatGPT/Copilot implementation & adoption
since 2024-06
- Developed an organizational ChatGPT/Copilot adoption methodology.
- Developed various ChatGPT/Copilot adoption guides.
- Developed a ChatGPT/Copilot webinar series.
Marketing and sales collateral development
2024-02 – 2024-05
- Developed a content-prompting approach for ChatGPT.
- Developed prompt engineering techniques for producing marketing and sales collateral.
- Developed a process for regular stakeholder alignment on marketing and sales collateral.
2023-11 – 2024-01
- Developed a simplified request for proposal process.
- Developed statements of work incorporating specific service items.
- Developed an approach to defining statements of work based on publicly available management frameworks.
Contract deliverables & obligations tracker development
2023-08 – 2023-10
- Developed a management system for tracking contract deliverables and obligations.
- Developed dashboards and reporting tools for contract compliance monitoring.
- Developed workflows to facilitate the tracking of deliverables across various organizations.
2023-01 – 2023-07
- Developed service delivery processes and standard operating procedures.
- Developed an outsourcing service delivery model.
- Developed an information & knowledge management process.
Supplier management process development
2022-08 – 2022-12
- Developed a sourcing & supplier management strategy and operating model.
- Developed a supplier management process for hardware, software, and services.
- Developed standard operating procedures for the supplier management team and product/service owners.
Framework agreement development
2021-11 – 2022-07
- Developed an innovative legal framework for public procurement.
- Developed a consolidated IT service framework contract to unify procurement projects.
- Developed a knowledge management process to centralize and share documents.
IT management process development
2021-07 – 2021-10
- Developed strategic and operational IT management processes.
- Developed a risk evaluation plan alongside a quality assurance program for service delivery.
- Developed simulations for strategic and operational IT service management processes to assess the impact of changes.
IT service catalog development
2021-03 – 2021-06
- Developed a stakeholder communication strategy.
- Developed a methodology for gathering IT service catalog information.
- Developed an information management strategy and implementation roadmap.
2021-01 – 2021-02
- Developed a wiki-based information management process.
- Developed an approach for gathering stakeholder requirements.
- Developed a strategy for communication during implementation.
Operational improvement
2020-07 – 2020-12
- Developed streamlined operational approaches incorporating modern work methodologies and simplified process management.
- Developed a department handbook detailing organizational structures, processes, and standard operating procedures.
- Developed stakeholder information sessions to communicate departmental processes.
IT management training
2020-04 – 2020-06
- Developed a targeted IT training strategy.
- Developed training materials aligned with standard IT management frameworks.
- Delivered various training sessions.
Interim department head
2019-08 – 2020-03
- Developed a leadership approach emphasizing continuous learning and improvement.
- Developed a peer-to-peer coaching model to facilitate group learning.
- Delivered individual and group coaching sessions.
2019-01 – 2019-07
- Developed a global project management strategy accommodating multiple time zones.
- Developed a SharePoint-based information management system.
- Developed continuous improvement methodologies, processes, metrics, and dashboards for IT outsourcing services.
IT outsourcing transaction
2018-05 – 2018-12
- Developed business requirements and customer needs via stakeholder workshops.
- Developed strategies for negotiating outsourcing contracts with suppliers.
- Developed a sourcing strategy for IT security services.
IT outsourcing strategy development
2017-10 – 2018-04
- Developed an IT infrastructure outsourcing strategy.
- Developed solution approaches via stakeholder workshops.
- Developed a template for company-wide sourcing strategies.
Datacenter renewal procurement
2016-02 – 2017-09
- Developed a training program on IT sourcing for IT and procurement teams.
- Developed a sourcing approach for data center hardware and software.
- Developed strategies for supplier negotiations.
Hardware, software, services procurement
2016-06 – 2016-01
- Developed an IT sourcing process model for the mid-market sector.
- Delivered IT outsourcing consulting for mid-market businesses.
- Developed a business model for IT consulting tailored to mid-market businesses, leveraging self-service resources and remote consulting.
Market research & RFx development
2015-10 – 2016-05
- Developed a market research and solution evaluation approach for IT solutions.
- Developed an efficient stakeholder meeting strategy to minimize internal discussions.
- Developed a streamlined RFx process for IT services.
School
2013-10 – 2015-09
Bachelor of Science in Business Administration
2009-10 – 2013-02
Memberships
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