Intrenion

Survey framework

We share our survey framework free of charge.

Team feedback survey

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General (team feedback)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall team?
  2. Workplace
    1. On a scale of 0-10, how likely are you to recommend the team as a good place to work?
  3. Output
    1. On a scale of 0-10, how likely are you to recommend the team's work output?
  4. Creativity
    1. On a scale of 0-10, how likely are you to recommend the team’s creativity?
  5. Problem-solving
    1. On a scale of 0-10, how likely are you to recommend the team’s problem-solving approach?
  6. Collaboration
    1. On a scale of 0-10, how likely are you to recommend the team’s communication and collaboration approach?
  7. Conflict resolution
    1. On a scale of 0-10, how likely are you to recommend the team’s conflict resolution approach?
  8. Feedback
    1. On a scale of 0-10, how likely are you to recommend the team’s feedback approach?
  9. Personal development
    1. On a scale of 0-10, how likely are you to recommend the team’s opportunities for personal skills development?
  10. Career development
    1. On a scale of 0-10, how likely are you to recommend the team’s opportunities for career development?

Management processes feedback survey

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Asset (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall asset management process?
  2. Accuracy
    1. On a scale of 0-10, how likely are you to recommend the asset inventory’s current accuracy and completeness?
  3. Identification
    1. On a scale of 0-10, how likely are you to recommend the identification approach?
  4. Data collection
    1. On a scale of 0-10, how likely are you to recommend the data collection approach?
  5. Categorization
    1. On a scale of 0-10, how likely are you to recommend the categorization approach?
  6. Value assignment
    1. On a scale of 0-10, how likely are you to recommend the value assignment approach?
  7. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the monitoring approach?
  8. Maintenance
    1. On a scale of 0-10, how likely are you to recommend the maintenance approach?
  9. Upgrade and replacement
    1. On a scale of 0-10, how likely are you to recommend the upgrade and replacement approach?
  10. Retirement and disposal
    1. On a scale of 0-10, how likely are you to recommend the retirement and disposal approach?
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Audit (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall audit process?
  2. Objectivity
    1. On a scale of 0-10, how likely are you to recommend the objectivity and impartiality of the audit process?
  3. Thoroughness
    1. On a scale of 0-10, how likely are you to recommend the thoroughness of the audit process?
  4. Objectives
    1. On a scale of 0-10, how likely are you to recommend the audit objectives?
  5. Planning
    1. On a scale of 0-10, how likely are you to recommend the planning approach?
  6. Methodology
    1. On a scale of 0-10, how likely are you to recommend the audit methodology?
  7. Report
    1. On a scale of 0-10, how likely are you to recommend the audit report?
  8. Recommendations
    1. On a scale of 0-10, how likely are you to recommend the recommendations for corrective action?
  9. Follow-up
    1. On a scale of 0-10, how likely are you to recommend the follow-up approach?
  10. Software tools
    1. On a scale of 0-10, how likely are you to recommend the software tools?
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Availability (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall availability management process?
  2. Requirements
    1. On a scale of 0-10, how likely are you to recommend the availability requirements?
  3. Plan
    1. On a scale of 0-10, how likely are you to recommend the availability plan?
  4. Implementation
    1. On a scale of 0-10, how likely are you to recommend the plan implementation approach?
  5. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the monitoring tools and performance metrics?
  6. Risk management
    1. On a scale of 0-10, how likely are you to recommend the risk identification and mitigation approach?
  7. Testing
    1. On a scale of 0-10, how likely are you to recommend the testing approach?
  8. Architectures
    1. On a scale of 0-10, how likely are you to recommend the fault-tolerant architectures?
  9. Redundancy
    1. On a scale of 0-10, how likely are you to recommend the redundant systems?
  10. Cybersecurity
    1. On a scale of 0-10, how likely are you to recommend the cybersecurity measures?
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Business analysis (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall business analysis process?
  2. Data collection
    1. On a scale of 0-10, how likely are you to recommend the data collection approach?
  3. Data analysis
    1. On a scale of 0-10, how likely are you to recommend the data analysis approach?
  4. Options identification
    1. On a scale of 0-10, how likely are you to recommend the potential options identification approach?
  5. Option evaluation
    1. On a scale of 0-10, how likely are you to recommend the options evaluation approach?
  6. Risk management
    1. On a scale of 0-10, how likely are you to recommend the potential risks and challenges identification approach?
  7. Presentation
    1. On a scale of 0-10, how likely are you to recommend the findings and recommendations presentation approach?
  8. Stakeholder management
    1. On a scale of 0-10, how likely are you to recommend the stakeholder buy-in approach?
  9. Implementation
    1. On a scale of 0-10, how likely are you to recommend the implementation approach?
  10. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the monitoring and evaluation approach?
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Business intelligence (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall business intelligence process?
  2. Insights
    1. On a scale of 0-10, how likely are you to recommend the generated insights and recommendations?
  3. Data collection
    1. On a scale of 0-10, how likely are you to recommend the data collection approach?
  4. Data transformation
    1. On a scale of 0-10, how likely are you to recommend the data transformation and cleaning approach?
  5. Statistical methods
    1. On a scale of 0-10, how likely are you to recommend the statistical methods?
  6. Machine learning
    1. On a scale of 0-10, how likely are you to recommend the machine learning algorithms?
  7. Predictive analytics
    1. On a scale of 0-10, how likely are you to recommend the predictive analytics approach?
  8. Reports
    1. On a scale of 0-10, how likely are you to recommend the reports and dashboards approach?
  9. Live data
    1. On a scale of 0-10, how likely are you to recommend the real-time and live data dashboards?
  10. Data-driven decision-making
    1. On a scale of 0-10, how likely are you to recommend the data-driven decision-making approach?
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Business modeling (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall business modeling process?
  2. Quality
    1. On a scale of 0-10, how likely are you to recommend the business modeling output quality?
  3. Problem
    1. On a scale of 0-10, how likely are you to recommend the business problem identification approach?
  4. Data gathering
    1. On a scale of 0-10, how likely are you to recommend the data-gathering approach?
  5. Data analysis
    1. On a scale of 0-10, how likely are you to recommend the data analysis approach?
  6. Techniques
    1. On a scale of 0-10, how likely are you to recommend the business modeling techniques?
  7. Customer segmentation
    1. On a scale of 0-10, how likely are you to recommend the customer segmentation approach?
  8. Value proposition
    1. On a scale of 0-10, how likely are you to recommend the value proposition identification approach?
  9. Revenue stream
    1. On a scale of 0-10, how likely are you to recommend the revenue stream design approach?
  10. Cost structure
    1. On a scale of 0-10, how likely are you to recommend our cost structure design approach?
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Capacity (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall capacity management process?
  2. Requirements
    1. On a scale of 0-10, how likely are you to recommend the capacity requirements definition approach?
  3. Data collection
    1. On a scale of 0-10, how likely are you to recommend the data collection approach?
  4. Forecasting
    1. On a scale of 0-10, how likely are you to recommend the forecasting approach?
  5. Predictive analytics
    1. On a scale of 0-10, how likely are you to recommend the use of historical data and predictive analytics to forecast future demand?
  6. Planning
    1. On a scale of 0-10, how likely are you to recommend the capacity planning approach?
  7. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the monitoring and reporting approach?
  8. Simulation
    1. On a scale of 0-10, how likely are you to recommend the service performance simulation and testing approach?
  9. Cloud
    1. On a scale of 0-10, how likely are you to recommend the use of cloud technologies to support flexible and scalable capacity?
  10. Business continuity
    1. On a scale of 0-10, how likely are you to recommend the business continuity planning approach?
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Change (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall change management process?
  2. Request
    1. On a scale of 0-10, how likely are you to recommend the request approach?
  3. Impact assessment
    1. On a scale of 0-10, how likely are you to recommend the impact assessment approach?
  4. Planning
    1. On a scale of 0-10, how likely are you to recommend the planning approach?
  5. Testing
    1. On a scale of 0-10, how likely are you to recommend the testing approach?
  6. Deployment
    1. On a scale of 0-10, how likely are you to recommend the deployment approach?
  7. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation approach?
  8. Reporting
    1. On a scale of 0-10, how likely are you to recommend the reporting approach?
  9. Risk management
    1. On a scale of 0-10, how likely are you to recommend the risk management approach?
  10. Evaluation
    1. On a scale of 0-10, how likely are you to recommend the evaluation approach?
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Configuration (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall configuration management process?
  2. Transparency
    1. On a scale of 0-10, how likely are you to recommend the provided transparency and visibility?
  3. Ease of use
    1. On a scale of 0-10, how likely are you to recommend the configuration management process for its ease of use?
  4. Baseline
    1. On a scale of 0-10, how likely are you to recommend the establishment of baselines for configuration management?
  5. Change
    1. On a scale of 0-10, how likely are you to recommend the configuration change approach?
  6. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the monitoring and tracking approach?
  7. Reporting
    1. On a scale of 0-10, how likely are you to recommend the audit and reporting approach?
  8. Automation
    1. On a scale of 0-10, how likely are you to recommend the automation approach?
  9. Testing
    1. On a scale of 0-10, how likely are you to recommend the testing and validation approach?
  10. Security
    1. On a scale of 0-10, how likely are you to recommend the security and access control approach?
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Consultancy (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall consulting services?
  2. Proposal
    1. On a scale of 0-10, how likely are you to recommend the proposal development approach?
  3. Contract
    1. On a scale of 0-10, how likely are you to recommend the contract negotiation approach?
  4. Project
    1. On a scale of 0-10, how likely are you to recommend the project approach?
  5. Analysis
    1. On a scale of 0-10, how likely are you to recommend the discovery and analysis approach?
  6. Solution
    1. On a scale of 0-10, how likely are you to recommend the solution development approach?
  7. Quality
    1. On a scale of 0-10, how likely are you to recommend the deliverable quality (e.g., reports, presentations, other documentation)?
  8. Implementation
    1. On a scale of 0-10, how likely are you to recommend the implementation delivery approach?
  9. Follow-up
    1. On a scale of 0-10, how likely are you to recommend the follow-up approach?
  10. Schedule and budget
    1. On a scale of 0-10, how likely are you to recommend the ability to complete the consulting engagement on schedule and within budget?
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Content (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall content management process?
  2. Strategy
    1. On a scale of 0-10, how likely are you to recommend the planning and strategy approach?
  3. Quality
    1. On a scale of 0-10, how likely are you to recommend the content quality?
  4. Review
    1. On a scale of 0-10, how likely are you to recommend the review and approval approach?
  5. Publishing
    1. On a scale of 0-10, how likely are you to recommend the publishing approach?
  6. Distribution
    1. On a scale of 0-10, how likely are you to recommend the distribution approach?
  7. Channels
    1. On a scale of 0-10, how likely are you to recommend the distribution channel selection approach?
  8. Updates
    1. On a scale of 0-10, how likely are you to recommend the content update approach?
  9. Archiving
    1. On a scale of 0-10, how likely are you to recommend the archiving approach?
  10. Performance tracking
    1. On a scale of 0-10, how likely are you to recommend the performance tracking and reporting approach?
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Continuity (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall continuity management system?
  2. Unexpected events
    1. On a scale of 0-10, how likely are you to recommend the effectiveness in minimizing the impact of unexpected events?
  3. Plan quality
    1. On a scale of 0-10, how likely are you to recommend the continuity management plan quality?
  4. Coordination
    1. On a scale of 0-10, how likely are you to recommend the level of coordination among different departments during a continuity event?
  5. Testing
    1. On a scale of 0-10, how likely are you to recommend the level of testing and validation of the continuity plan?
  6. Resources
    1. On a scale of 0-10, how likely are you to recommend the availability of resources for continuity management?
  7. Education
    1. On a scale of 0-10, how likely are you to recommend the level of education for continuity management?
  8. Integration
    1. On a scale of 0-10, how likely are you to recommend the integration of continuity management with other risk management processes in the organization?
  9. Support
    1. On a scale of 0-10, how likely are you to recommend the support during a continuity event?
  10. Response time
    1. On a scale of 0-10, how likely are you to recommend the response time during an unexpected event?
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Contract (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall contract management process?
  2. Drafting
    1. On a scale of 0-10, how likely are you to recommend the drafting and review approach?
  3. Negotiation
    1. On a scale of 0-10, how likely are you to recommend the negotiation approach?
  4. Approval
    1. On a scale of 0-10, how likely are you to recommend the approval approach?
  5. Accessibility
    1. On a scale of 0-10, how likely are you to recommend the storage and accessibility approach?
  6. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the monitoring approach?
  7. Renewal and termination
    1. On a scale of 0-10, how likely are you to recommend the renewal and termination approach?
  8. Amendments
    1. On a scale of 0-10, how likely are you to recommend the contract amendment approach?
  9. Audits
    1. On a scale of 0-10, how likely are you to recommend the contract audit approach?
  10. Reporting
    1. On a scale of 0-10, how likely are you to recommend the performance reporting approach?
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Customer service (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall customer service process?
  2. Response time
    1. On a scale of 0-10, how likely are you to recommend the response time?
  3. Issue identification
    1. On a scale of 0-10, how likely are you to recommend the issue identification approach?
  4. Communication
    1. On a scale of 0-10, how likely are you to recommend the communication clarity and accuracy?
  5. Solution development time
    1. On a scale of 0-10, how likely are you to recommend the solution development time?
  6. Progress updates
    1. On a scale of 0-10, how likely are you to recommend the progress updates?
  7. Professionalism
    1. On a scale of 0-10, how likely are you to recommend the professionalism and friendliness of the customer service representatives?
  8. Channels
    1. On a scale of 0-10, how likely are you to recommend the channels’ accessibility and ease of use?
  9. Meeting needs
    1. On a scale of 0-10, how likely are you to recommend the ability to meet specific needs?
  10. Support personalization
    1. On a scale of 0-10, how likely are you to recommend the ability to provide personalized support?
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Data (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall data management process?
  2. Quality
    1. On a scale of 0-10, how likely are you to recommend the collected data quality?
  3. Entry
    1. On a scale of 0-10, how likely are you to recommend the entry and processing approach?
  4. Processing
    1. On a scale of 0-10, how likely are you to recommend the processing approach?
  5. Analysis
    1. On a scale of 0-10, how likely are you to recommend the data analysis and reporting approach?
  6. Compliance
    1. On a scale of 0-10, how likely are you to recommend the governance regulations compliance approach?
  7. Flexibility
    1. On a scale of 0-10, how likely are you to recommend the flexibility and scalability approach?
  8. Security
    1. On a scale of 0-10, how likely are you to recommend the security and confidentiality approach?
  9. Archiving and disposal
    1. On a scale of 0-10, how likely are you to recommend the archiving and disposal approach?
  10. Integration
    1. On a scale of 0-10, how likely are you to recommend the business process integration approach?
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Data engineering (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall data engineering process?
  2. Quality
    1. On a scale of 0-10, how likely are you to recommend the data quality collected?
  3. Ingestion
    1. On a scale of 0-10, how likely are you to recommend the ingestion approach?
  4. Transformation
    1. On a scale of 0-10, how likely are you to recommend the transformation approach?
  5. Retrieval
    1. On a scale of 0-10, how likely are you to recommend the retrieval approach?
  6. Modeling
    1. On a scale of 0-10, how likely are you to recommend the modeling approach?
  7. Aggregation
    1. On a scale of 0-10, how likely are you to recommend the aggregation approach?
  8. Visualization
    1. On a scale of 0-10, how likely are you to recommend the visualization tools?
  9. Automation
    1. On a scale of 0-10, how likely are you to recommend the automation and self-service approach?
  10. Security
    1. On a scale of 0-10, how likely are you to recommend the security and confidentiality approach?
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Data science (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall data science process?
  2. Quality
    1. On a scale of 0-10, how likely are you to recommend the data quality collected?
  3. Preparation
    1. On a scale of 0-10, how likely are you to recommend the preparation approach?
  4. Analysis
    1. On a scale of 0-10, how likely are you to recommend the analysis approach?
  5. Model engineering
    1. On a scale of 0-10, how likely are you to recommend the model engineering approach?
  6. Visualization
    1. On a scale of 0-10, how likely are you to recommend the visualization approach?
  7. Documentation
    1. On a scale of 0-10, how likely are you to recommend the model documentation approach?
  8. Development speed
    1. On a scale of 0-10, how likely are you to recommend the model development speed?
  9. Optimization
    1. On a scale of 0-10, how likely are you to recommend the model optimization approach?
  10. Insights
    1. On a scale of 0-10, how likely are you to recommend the provided insights and recommendations?
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Demand (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall demand management process?
  2. Accuracy and reliability
    1. On a scale of 0-10, how likely are you to recommend the accuracy and reliability of the demand forecasts?
  3. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the demand monitoring and reporting approach?
  4. Timeliness
    1. On a scale of 0-10, how likely are you to recommend the reports’ and dashboards’ timeliness?
  5. Level of detail
    1. On a scale of 0-10, how likely are you to recommend the level of detail provided in the demand forecasts?
  6. Pricing
    1. On a scale of 0-10, how likely are you to recommend the pricing design approach?
  7. Order process design
    1. On a scale of 0-10, how likely are you to recommend the order process design approach?
  8. Alignment
    1. On a scale of 0-10, how likely are you to recommend the alignment with the business strategy?
  9. Flexibility
    1. On a scale of 0-10, how likely are you to recommend the degree of customization and flexibility provided for different customer demands?
  10. Customer-demand influence
    1. On a scale of 0-10, how likely are you to recommend the demand-shaping approach to influence customer demand?
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Digital forensics (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall digital forensics process?
  2. Collection
    1. On a scale of 0-10, how likely are you to recommend the digital evidence collection approach?
  3. Analysis
    1. On a scale of 0-10, how likely are you to recommend the evidence analysis approach?
  4. Timeliness
    1. On a scale of 0-10, how likely are you to recommend the evidence collection and analysis timeliness?
  5. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation and reporting approach?
  6. Security
    1. On a scale of 0-10, how likely are you to recommend the security and confidentiality approach?
  7. Compliance
    1. On a scale of 0-10, how likely are you to recommend the compliance with legal and regulatory requirements approach?
  8. Communication
    1. On a scale of 0-10, how likely are you to recommend the communication approach?
  9. Government collaboration
    1. On a scale of 0-10, how likely are you to recommend the collaboration and coordination with government agencies approach?
  10. Customization
    1. On a scale of 0-10, how likely are you to recommend the customization approach to address different types of investigations?
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Emerging technology (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall emerging technology management process?
  2. Discovery
    1. On a scale of 0-10, how likely are you to recommend the scanning and discovery approach?
  3. Prioritization
    1. On a scale of 0-10, how likely are you to recommend the prioritization and selection approach?
  4. Analysis
    1. On a scale of 0-10, how likely are you to recommend the analysis and evaluation approach?
  5. Timeliness
    1. On a scale of 0-10, how likely are you to recommend the timeliness from new technology market entrance to conducted evaluation?
  6. Prototyping
    1. On a scale of 0-10, how likely are you to recommend the experimentation and prototyping approach?
  7. Implementation
    1. On a scale of 0-10, how likely are you to recommend the implementation and scaling approach?
  8. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the monitoring and performance assessment approach?
  9. Flexibility
    1. On a scale of 0-10, how likely are you to recommend the changing market and industry conditions adaption flexibility?
  10. Innovation
    1. On a scale of 0-10, how likely are you to recommend the provided innovation for the organization from the new technologies?
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Enterprise architecture (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall enterprise architecture process?
  2. Framework
    1. On a scale of 0-10, how likely are you to recommend the architecture framework and principles?
  3. Analysis
    1. On a scale of 0-10, how likely are you to recommend the analysis and evaluation approach?
  4. Roadmap
    1. On a scale of 0-10, how likely are you to recommend the roadmap and prioritization approach?
  5. Implementation
    1. On a scale of 0-10, how likely are you to recommend the implementation and monitoring approach?
  6. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation and communication approach?
  7. Review
    1. On a scale of 0-10, how likely are you to recommend the architecture review and update approach?
  8. Measurement
    1. On a scale of 0-10, how likely are you to recommend the architecture value measurement approach?
  9. Integration
    1. On a scale of 0-10, how likely are you to recommend the integration with the broader business transformation initiatives?
  10. Innovation
    1. On a scale of 0-10, how likely are you to recommend the provided innovation and creativity?
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Facility (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall facility management process?
  2. Cleaning
    1. On a scale of 0-10, how likely are you to recommend the cleaning and upkeeping approach?
  3. Maintenance
    1. On a scale of 0-10, how likely are you to recommend the maintenance and repair approach?
  4. Sustainability
    1. On a scale of 0-10, how likely are you to recommend the sustainability and energy efficiency approach?
  5. Safety
    1. On a scale of 0-10, how likely are you to recommend the safety and security approach?
  6. Space
    1. On a scale of 0-10, how likely are you to recommend the level of space utilization and optimization approach?
  7. Accessibility
    1. On a scale of 0-10, how likely are you to recommend the disability accessibility for management approach?
  8. Resources acquisition
    1. On a scale of 0-10, how likely are you to recommend the physical resources acquisition and management approach?
  9. Sustainability
    1. On a scale of 0-10, how likely are you to recommend the sustainability and social responsibility approach?
  10. Compliance
    1. On a scale of 0-10, how likely are you to recommend the level of compliance management approach?
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Finance (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall financial planning process?
  2. Budgeting
    1. On a scale of 0-10, how likely are you to recommend the forecasting and budgeting approach?
  3. Reporting
    1. On a scale of 0-10, how likely are you to recommend the reporting and compliance approach?
  4. Financial decision-making
    1. On a scale of 0-10, how likely are you to recommend the financial decision-making approach?
  5. Risk management
    1. On a scale of 0-10, how likely are you to recommend the risk management and mitigation approach?
  6. Audits
    1. On a scale of 0-10, how likely are you to recommend the internal audit and control approach?
  7. Transparency
    1. On a scale of 0-10, how likely are you to recommend the provided clarity and transparency?
  8. Accuracy
    1. On a scale of 0-10, how likely are you to recommend the provided accuracy and reliability?
  9. Compliance
    1. On a scale of 0-10, how likely are you to recommend the provided compliance with relevant financial regulations and industry standards?
  10. Automation
    1. On a scale of 0-10, how likely are you to recommend the process automation approach?
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Governance (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall governance process?
  2. Policies
    1. On a scale of 0-10, how likely are you to recommend the governance policies and procedures?
  3. Ethics
    1. On a scale of 0-10, how likely are you to recommend the ethical standards approach?
  4. Transparency
    1. On a scale of 0-10, how likely are you to recommend the organizational transparency approach?
  5. Decision-making
    1. On a scale of 0-10, how likely are you to recommend the overall decision-making approach?
  6. Agility
    1. On a scale of 0-10, how likely are you to recommend the decision-making approach’s level of agility and adaptability?
  7. Conflict resolution
    1. On a scale of 0-10, how likely are you to recommend the conflict resolution and issue escalation approach?
  8. Performance measurement
    1. On a scale of 0-10, how likely are you to recommend the performance measurement and evaluation approach?
  9. Social responsibility
    1. On a scale of 0-10, how likely are you to recommend the organization’s ethical conduct and social responsibility approach?
  10. Compliance
    1. On a scale of 0-10, how likely are you to recommend the compliance with legal and regulatory requirements approach?
‣
Hardware design (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall hardware design process?
  2. Research
    1. On a scale of 0-10, how likely are you to recommend the research and analysis approach?
  3. Conceptualization
    1. On a scale of 0-10, how likely are you to recommend the conceptualization approach?
  4. Design
    1. On a scale of 0-10, how likely are you to recommend the detailed design and prototyping approach?
  5. Design change
    1. On a scale of 0-10, how likely are you to recommend the design change flexibility and adaptability?
  6. Scalability
    1. On a scale of 0-10, how likely are you to recommend the scalability approach?
  7. Timeliness
    1. On a scale of 0-10, how likely are you to recommend the timeliness of the design process?
  8. Supply chain
    1. On a scale of 0-10, how likely are you to recommend the hardware supply chain and logistics management approach?
  9. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation and technical information approach?
  10. Final products
    1. On a scale of 0-10, how likely are you to recommend the final products developed?
‣
Incident (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall incident management process?
  2. Identification
    1. On a scale of 0-10, how likely are you to recommend the identification and reporting approach?
  3. Prioritization
    1. On a scale of 0-10, how likely are you to recommend the categorization and prioritization approach?
  4. Investigation
    1. On a scale of 0-10, how likely are you to recommend the investigation and diagnosis approach?
  5. Escalation
    1. On a scale of 0-10, how likely are you to recommend the escalation approach?
  6. Resolutions
    1. On a scale of 0-10, how likely are you to recommend the incident resolutions?
  7. Resolution speed
    1. On a scale of 0-10, how likely are you to recommend the incident resolution speed?
  8. Verification
    1. On a scale of 0-10, how likely are you to recommend the verification and closure approach?
  9. Complex incidents
    1. On a scale of 0-10, how likely are you to recommend the complex and challenging incident handling approach?
  10. Learning
    1. On a scale of 0-10, how likely are you to recommend the continuous learning approach?
‣
Information (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall wiki information management process?
  2. User interface
    1. On a scale of 0-10, how likely are you to recommend the wiki's user interface?
  3. Structure
    1. On a scale of 0-10, how likely are you to recommend the wiki structure?
  4. Relevance and accuracy
    1. On a scale of 0-10, how likely are you to recommend the wiki's content relevance and accuracy?
  5. Search
    1. On a scale of 0-10, how likely are you to recommend the search and navigation approach?
  6. Writing
    1. On a scale of 0-10, how likely are you to recommend the writing and editing approach?
  7. Review
    1. On a scale of 0-10, how likely are you to recommend the review and content approval approach?
  8. Maintenance
    1. On a scale of 0-10, how likely are you to recommend the monitoring and maintenance approach?
  9. Change control
    1. On a scale of 0-10, how likely are you to recommend the change control approach?
  10. Archiving
    1. On a scale of 0-10, how likely are you to recommend the archiving approach?
‣
Information security (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall information security process?
  2. Risk assessment
    1. On a scale of 0-10, how likely are you to recommend the risk assessment approach?
  3. Awareness
    1. On a scale of 0-10, how likely are you to recommend the security awareness approach?
  4. Detection and prevention
    1. On a scale of 0-10, how likely are you to recommend the intrusion detection and prevention approach?
  5. Response time
    1. On a scale of 0-10, how likely are you to recommend the security incident response time?
  6. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the systems and networks monitoring approach?
  7. Access
    1. On a scale of 0-10, how likely are you to recommend the access control approach?
  8. Updates
    1. On a scale of 0-10, how likely are you to recommend the security update rollout approach?
  9. Facility
    1. On a scale of 0-10, how likely are you to recommend the physical facility security approach?
  10. Assessment
    1. On a scale of 0-10, how likely are you to recommend the vulnerability assessments and penetration testing approach?
‣
Innovation (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall innovation management process?
  2. Innovations
    1. On a scale of 0-10, how likely are you to recommend the developed innovative products, services, and solutions?
  3. Ideation
    1. On a scale of 0-10, how likely are you to recommend the ideation and brainstorming approach?
  4. Evaluation
    1. On a scale of 0-10, how likely are you to recommend the evaluation and prioritization approach?
  5. Prototyping
    1. On a scale of 0-10, how likely are you to recommend the prototype development and testing approach?
  6. Methodologies
    1. On a scale of 0-10, how likely are you to recommend the innovation development methodologies?
  7. Insights
    1. On a scale of 0-10, how likely are you to recommend the long-term insights gained throughout innovation initiatives?
  8. Speed
    1. On a scale of 0-10, how likely are you to recommend the innovation development speed?
  9. Culture
    1. On a scale of 0-10, how likely are you to recommend the innovation management process for fostering a culture of innovation and creativity?
  10. Benefits
    1. On a scale of 0-10, how likely are you to recommend the innovation management process for delivering the promised benefits?
‣
IT infrastructure (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall IT infrastructure management process?
  2. Performance
    1. On a scale of 0-10, how likely are you to recommend the IT infrastructure’s speed and performance?
  3. Applications
    1. On a scale of 0-10, how likely are you to recommend the IT infrastructure’s ability to host business applications?
  4. Stability
    1. On a scale of 0-10, how likely are you to recommend the IT infrastructure’s stability and reliability?
  5. Automation
    1. On a scale of 0-10, how likely are you to recommend the automation and self-service approach?
  6. Scalability
    1. On a scale of 0-10, how likely are you to recommend the scalability and flexibility approach?
  7. Innovation
    1. On a scale of 0-10, how likely are you to recommend the innovation approach?
  8. Security
    1. On a scale of 0-10, how likely are you to recommend the security and compliance approach?
  9. High-availability
    1. On a scale of 0-10, how likely are you to recommend the high availability and disaster recovery approach?
  10. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation approach?
‣
Knowledge (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall tacit/implicit knowledge management process?
  2. Identification
    1. On a scale of 0-10, how likely are you to recommend the identification and prioritization approach?
  3. Sharing
    1. On a scale of 0-10, how likely are you to recommend the sharing approach?
  4. Codification
    1. On a scale of 0-10, how likely are you to recommend the codification approach?
  5. Quality
    1. On a scale of 0-10, how likely are you to recommend the quality of the tacit/implicit knowledge captured?
  6. Sharing
    1. On a scale of 0-10, how likely are you to recommend the inter-department sharing approach?
  7. Incentives
    1. On a scale of 0-10, how likely are you to recommend the employee incentives for knowledge-sharing?
  8. Onboarding
    1. On a scale of 0-10, how likely are you to recommend the employee onboarding process for knowledge sharing?
  9. Innovation
    1. On a scale of 0-10, how likely are you to recommend the knowledge-to-innovation approach (i.e., knowledge sharing as a contribution to innovation initiatives)?
  10. Sensitive information
    1. On a scale of 0-10, how likely are you to recommend the sensitive information protection approach?
‣
Learning and development (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall learning and development process?
  2. Needs
    1. On a scale of 0-10, how likely are you to recommend the learning and development needs identification approach?
  3. Relevance
    1. On a scale of 0-10, how likely are you to recommend the content's relevance and usefulness?
  4. Quality
    1. On a scale of 0-10, how likely are you to recommend the quality of the software tools, online training, and instructors?
  5. Variety
    1. On a scale of 0-10, how likely are you to recommend the variety of learning and development methods (e.g., instructor-led training, e-learning, on-the-job training)?
  6. Knowledge and skills
    1. On a scale of 0-10, how likely are you to recommend the impact on employee knowledge and skills?
  7. Satisfaction and engagement
    1. On a scale of 0-10, how likely are you to recommend the impact on employee job satisfaction and engagement?
  8. Performance
    1. On a scale of 0-10, how likely are you to recommend the impact on employee performance?
  9. Benefit
    1. On a scale of 0-10, how likely are you to recommend the learning and development program as a valuable employee benefit?
  10. Customization
    1. On a scale of 0-10, how likely are you to recommend the approach to customize learning and development to meet specific needs?
‣
Machine learning (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall machine-learning process?
  2. Problem definition
    1. On a scale of 0-10, how likely are you to recommend the problem definition approach?
  3. Feature engineering
    1. On a scale of 0-10, how likely are you to recommend the feature engineering and selection approach?
  4. Collection
    1. On a scale of 0-10, how likely are you to recommend the data collection and preprocessing approach?
  5. Splitting
    1. On a scale of 0-10, how likely are you to recommend the data splitting and validation approach?
  6. Training
    1. On a scale of 0-10, how likely are you to recommend the model selection and training approach?
  7. Optimization
    1. On a scale of 0-10, how likely are you to recommend the model optimization and hyperparameter tuning approach?
  8. Testing
    1. On a scale of 0-10, how likely are you to recommend the model evaluation and performance testing approach?
  9. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the model deployment and monitoring approach?
  10. Maintenance
    1. On a scale of 0-10, how likely are you to recommend the model maintenance and retraining approach?
‣
Marketing (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall marketing process?
  2. Goals
    1. On a scale of 0-10, how likely are you to recommend the goals and objectives definition approach?
  3. Segmentation
    1. On a scale of 0-10, how likely are you to recommend the market segmentation approach?
  4. Research
    1. On a scale of 0-10, how likely are you to recommend the market research approach?
  5. Planning
    1. On a scale of 0-10, how likely are you to recommend the marketing (mix) planning approach?
  6. Online
    1. On a scale of 0-10, how likely are you to recommend the online marketing approach?
  7. Content
    1. On a scale of 0-10, how likely are you to recommend the content marketing approach?
  8. Analysis
    1. On a scale of 0-10, how likely are you to recommend the marketing campaign analysis and optimization approach?
  9. Integration
    1. On a scale of 0-10, how likely are you to recommend the marketing, public relations, and sales process integration?
  10. Metrics
    1. On a scale of 0-10, how likely are you to recommend the marketing metrics and performance monitoring approach?
‣
Methods and tools (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall methods and tools process?
  2. Improvement
    1. On a scale of 0-10, how likely are you to recommend the current methods and tools for their operational excellence improvements?
  3. Research
    1. On a scale of 0-10, how likely are you to recommend the methods and tools research approach?
  4. Selection
    1. On a scale of 0-10, how likely are you to recommend the methods and tools selection approach?
  5. Evaluation
    1. On a scale of 0-10, how likely are you to recommend the methods and tools evaluation and testing approach?
  6. Implementation
    1. On a scale of 0-10, how likely are you to recommend the methods and tools customization and implementation approach?
  7. Documentation
    1. On a scale of 0-10, how likely are you to recommend the methods and tools documentation approach?
  8. Adoption
    1. On a scale of 0-10, how likely are you to recommend the methods and tools user adoption approach?
  9. Feedback
    1. On a scale of 0-10, how likely are you to recommend the user feedback approach?
  10. Updates
    1. On a scale of 0-10, how likely are you to recommend the methods and tools update approach?
‣
Metrics (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall metrics process?
  2. Definition
    1. On a scale of 0-10, how likely are you to recommend the metrics definition approach?
  3. Data source
    1. On a scale of 0-10, how likely are you to recommend the data sources identification approach (for future metrics)?
  4. Development
    1. On a scale of 0-10, how likely are you to recommend the measurement methods development approach?
  5. Data collection
    1. On a scale of 0-10, how likely are you to recommend the metrics data collection approach?
  6. Analysis
    1. On a scale of 0-10, how likely are you to recommend the analysis and reporting approach?
  7. Real-time reporting
    1. On a scale of 0-10, how likely are you to recommend the real-time data visualization and reporting approach?
  8. Correlation analysis
    1. On a scale of 0-10, how likely are you to recommend the correlation analysis approach (to identify relationships between different metrics)?
  9. Decision-making
    1. On a scale of 0-10, how likely are you to recommend the decision-making metrics approach?
  10. Evaluation
    1. On a scale of 0-10, how likely are you to recommend the metrics evaluation and refinement approach?
‣
Organization design (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall organization design process?
  2. Objective definition
    1. On a scale of 0-10, how likely are you to recommend the objective definition approach?
  3. Structure development
    1. On a scale of 0-10, how likely are you to recommend the organization structure development approach?
  4. Roles and responsibilities
    1. On a scale of 0-10, how likely are you to recommend the role and responsibility definition approach?
  5. Stakeholder feedback
    1. On a scale of 0-10, how likely are you to recommend the stakeholder feedback approach?
  6. Employee survey
    1. On a scale of 0-10, how likely are you to recommend the employee survey approach?
  7. Data analysis
    1. On a scale of 0-10, how likely are you to recommend the data analysis approach?
  8. Feedback loops
    1. On a scale of 0-10, how likely are you to recommend the feedback loop approach?
  9. Implementation
    1. On a scale of 0-10, how likely are you to recommend the organization structure implementation approach?
  10. Organizational change management
    1. On a scale of 0-10, how likely are you to recommend the organizational change management approach?
‣
Organizational capability (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall organizational capability process?
  2. Gap identification
    1. On a scale of 0-10, how likely are you to recommend the capability gaps identification and prioritization approach?
  3. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the capability monitoring and adjusting approach?
  4. Planning
    1. On a scale of 0-10, how likely are you to recommend the capability planning approach?
  5. New solutions
    1. On a scale of 0-10, how likely are you to recommend the new product/service/solution development capability?
  6. New processes
    1. On a scale of 0-10, how likely are you to recommend the new process development capability?
  7. New technology
    1. On a scale of 0-10, how likely are you to recommend the new technology implementation capability?
  8. Balancing
    1. On a scale of 0-10, how likely are you to recommend the approach to balance short-term capability needs with long-term strategic objectives?
  9. Recruitment
    1. On a scale of 0-10, how likely are you to recommend the talent recruitment approach (to enhance the organization's capabilities)?
  10. Learning culture
    1. On a scale of 0-10, how likely are you to recommend the learning culture approach?
‣
Organizational change (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall organizational change management process?
  2. Change readiness
    1. On a scale of 0-10, how likely are you to recommend the change readiness assessment approach?
  3. Planning
    1. On a scale of 0-10, how likely are you to recommend the change management plan development approach?
  4. Communication
    1. On a scale of 0-10, how likely are you to recommend the change process communication approach?
  5. Employee support
    1. On a scale of 0-10, how likely are you to recommend the employee support approach (during the change process)?
  6. Employee involvement
    1. On a scale of 0-10, how likely are you to recommend the employee involvement approach?
  7. Change resistance
    1. On a scale of 0-10, how likely are you to recommend the change resistance mitigation approach?
  8. Success recognition
    1. On a scale of 0-10, how likely are you to recommend the success recognition and celebration approach?
  9. Change impact
    1. On a scale of 0-10, how likely are you to recommend the change impact measurement approach?
  10. Empowerment
    1. On a scale of 0-10, how likely are you to recommend the employee empowerment approach (to drive change within their areas of responsibility)?
‣
Penetration testing (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall penetration testing process?
  2. Scope
    1. On a scale of 0-10, how likely are you to recommend the testing scope?
  3. Information gathering
    1. On a scale of 0-10, how likely are you to recommend the organizational information-gathering approach (e.g., network architecture, potential vulnerabilities)?
  4. Identification
    1. On a scale of 0-10, how likely are you to recommend the vulnerability identification approach?
  5. Analysis
    1. On a scale of 0-10, how likely are you to recommend the vulnerability analysis approach?
  6. Exploitation
    1. On a scale of 0-10, how likely are you to recommend the vulnerability exploitation approach?
  7. Level of realism
    1. On a scale of 0-10, how likely are you to recommend the level of realism of the penetration testing?
  8. Reporting
    1. On a scale of 0-10, how likely are you to recommend the reporting approach?
  9. Remediation
    1. On a scale of 0-10, how likely are you to recommend the identified vulnerability remediation approach?
  10. Follow-up
    1. On a scale of 0-10, how likely are you to recommend the engagement follow-up approach?
‣
Personal data protection (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall personal data protection process?
  2. Data selection
    1. On a scale of 0-10, how likely are you to recommend the data selection approach (for collection, processing, and storage)?
  3. Unauthorized access
    1. On a scale of 0-10, how likely are you to recommend the unauthorized access risk assessment approach?
  4. Policies
    1. On a scale of 0-10, how likely are you to recommend the data protection policies in place?
  5. Compliance level
    1. On a scale of 0-10, how likely are you to recommend the data protection policy compliance level?
  6. Employee education
    1. On a scale of 0-10, how likely are you to recommend the employee education approach?
  7. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the monitoring and auditing approach?
  8. Transparency
    1. On a scale of 0-10, how likely are you to recommend the communication and transparency approach (i.e., how personal data is collected, used, stored, and shared with third parties)?
  9. Response
    1. On a scale of 0-10, how likely are you to recommend the data breach response approach?
  10. Incident communication
    1. On a scale of 0-10, how likely are you to recommend the personal data incident communication approach?
‣
Portfolio (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall portfolio management process?
  2. Performance
    1. On a scale of 0-10, how likely are you to recommend the performance of the organization's investments?
  3. Analysis
    1. On a scale of 0-10, how likely are you to recommend the analysis approach?
  4. Strategy
    1. On a scale of 0-10, how likely are you to recommend the investment strategy approach?
  5. Objectives
    1. On a scale of 0-10, how likely are you to recommend the investment objectives approach (e.g., risk tolerance, return expectations, liquidity needs)?
  6. Risk management
    1. On a scale of 0-10, how likely are you to recommend the risk management approach?
  7. Diversification
    1. On a scale of 0-10, how likely are you to recommend the diversification approach?
  8. Compliance
    1. On a scale of 0-10, how likely are you to recommend the compliance and regulatory oversight approach?
  9. Social responsibility
    1. On a scale of 0-10, how likely are you to recommend the social and environmental responsibility approach?
  10. Improvement
    1. On a scale of 0-10, how likely are you to recommend the portfolio review and improvement approach?
‣
Problem (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall problem-management process?
  2. Identification
    1. On a scale of 0-10, how likely are you to recommend the identification and recording approach?
  3. Categorization
    1. On a scale of 0-10, how likely are you to recommend the categorization and prioritization approach?
  4. Investigation
    1. On a scale of 0-10, how likely are you to recommend the investigation and diagnosis approach?
  5. Analysis
    1. On a scale of 0-10, how likely are you to recommend the data collection and analysis approach?
  6. Solution development
    1. On a scale of 0-10, how likely are you to recommend the solution development and implementation approach?
  7. Communication
    1. On a scale of 0-10, how likely are you to recommend the communication approach (regarding the problem resolution status)?
  8. Metrics
    1. On a scale of 0-10, how likely are you to recommend the problem resolution metrics tracking and reporting approach?
  9. Collaboration
    1. On a scale of 0-10, how likely are you to recommend the inter-team coordination and collaboration approach?
  10. Proactive problem identification
    1. On a scale of 0-10, how likely are you to recommend the problem management process to identify and address potential problems proactively?
‣
Process (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall process management process?
  2. Mapping
    1. On a scale of 0-10, how likely are you to recommend the mapping approach?
  3. Analysis
    1. On a scale of 0-10, how likely are you to recommend the analysis and optimization approach?
  4. Collaboration
    1. On a scale of 0-10, how likely are you to recommend the inter-team communication and collaboration and communication approach?
  5. Redesign
    1. On a scale of 0-10, how likely are you to recommend the redesign and implementation approach?
  6. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the performance monitoring approach?
  7. Continuous improvement
    1. On a scale of 0-10, how likely are you to recommend the continuous refinement and optimization approach?
  8. Solution quality impact
    1. On a scale of 0-10, how likely are you to recommend the impact on product, service, and solution quality?
  9. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation approach (e.g., standard operating procedures, learning materials, communication plans)?
  10. Software tools
    1. On a scale of 0-10, how likely are you to recommend the software tools (e.g., process modeling and simulation tools, workflow automation software, data analytics platforms)?
‣
Product (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall product management process?
  2. Market research
    1. On a scale of 0-10, how likely are you to recommend the market research and analysis approach?
  3. Requirements
    1. On a scale of 0-10, how likely are you to recommend the requirements definition approach?
  4. Development
    1. On a scale of 0-10, how likely are you to recommend the development approach?
  5. Agility
    1. On a scale of 0-10, how likely are you to recommend the agility and flexibility of the design and development approach?
  6. Marketing
    1. On a scale of 0-10, how likely are you to recommend the launch and marketing approach?
  7. Optimization
    1. On a scale of 0-10, how likely are you to recommend the monitoring and optimization approach?
  8. Customer support
    1. On a scale of 0-10, how likely are you to recommend the customer support approach?
  9. Innovation
    1. On a scale of 0-10, how likely are you to recommend the products’ innovation and differentiation?
  10. Sustainability
    1. On a scale of 0-10, how likely are you to recommend the sustainability and social responsibility approach?
‣
Program (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall program management process?
  2. Plan development
    1. On a scale of 0-10, how likely are you to recommend the program plan development approach?
  3. Governance
    1. On a scale of 0-10, how likely are you to recommend the governance structure approach?
  4. Program execution
    1. On a scale of 0-10, how likely are you to recommend the program execution and implementation approach?
  5. Project management
    1. On a scale of 0-10, how likely are you to recommend the project management and coordination approach?
  6. Reporting
    1. On a scale of 0-10, how likely are you to recommend the status and progress reporting approach?
  7. Risk management
    1. On a scale of 0-10, how likely are you to recommend the risk management approach?
  8. Visibility
    1. On a scale of 0-10, how likely are you to recommend the visibility and transparency approach?
  9. Review
    1. On a scale of 0-10, how likely are you to recommend the evaluation and review approach?
  10. Technical expertise
    1. On a scale of 0-10, how likely are you to recommend the program managers’ technical expertise level?
‣
Project (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall project management process?
  2. Planning
    1. On a scale of 0-10, how likely are you to recommend the project plan development approach?
  3. Team
    1. On a scale of 0-10, how likely are you to recommend the team establishment approach?
  4. Execution
    1. On a scale of 0-10, how likely are you to recommend the execution and implementation approach?
  5. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the monitoring and optimization approach?
  6. Stakeholder management
    1. On a scale of 0-10, how likely are you to recommend the stakeholder management approach?
  7. Risk management
    1. On a scale of 0-10, how likely are you to recommend the risk management approach?
  8. Agility
    1. On a scale of 0-10, how likely are you to recommend the agile/iterative project management methodology approach?
  9. Software tools
    1. On a scale of 0-10, how likely are you to recommend the software tools?
  10. Delivery
    1. On a scale of 0-10, how likely are you to recommend the delivery within budget, on time, and to the expected quality standards?
‣
Quality (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall quality management process?
  2. Standards
    1. On a scale of 0-10, how likely are you to recommend the product and service standards?
  3. Checks
    1. On a scale of 0-10, how likely are you to recommend the quality-checking approach?
  4. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the performance monitoring approach?
  5. Data analysis
    1. On a scale of 0-10, how likely are you to recommend the data analysis approach?
  6. Defect correction
    1. On a scale of 0-10, how likely are you to recommend the defect identification and correction approach?
  7. Audits
    1. On a scale of 0-10, how likely are you to recommend the quality audit approach?
  8. Supplier delivery
    1. On a scale of 0-10, how likely are you to recommend the supplier delivery quality management approach?
  9. Regulatory standards
    1. On a scale of 0-10, how likely are you to recommend the regulatory quality standards compliance approach?
  10. Employee education
    1. On a scale of 0-10, how likely are you to recommend the employee education approach?
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Release and deployment (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall release and deployment process?
  2. Planning
    1. On a scale of 0-10, how likely are you to recommend the planning and scheduling approach?
  3. Testing
    1. On a scale of 0-10, how likely are you to recommend the testing and validation approach?
  4. Communication
    1. On a scale of 0-10, how likely are you to recommend the communication and coordination approach?
  5. Recovery
    1. On a scale of 0-10, how likely are you to recommend the rollback and recovery approach?
  6. Agility
    1. On a scale of 0-10, how likely are you to recommend the approach to use an agile or iterative release and deployment approach?
  7. DevOps and SRE
    1. On a scale of 0-10, how likely are you to recommend the DevOps and/or Site Reliability Engineering (SRE) methodology?
  8. CI/CD
    1. On a scale of 0-10, how likely are you to recommend the continuous integration and continuous deployment approach?
  9. Automation
    1. On a scale of 0-10, how likely are you to recommend the automation approach?
  10. Software tools
    1. On a scale of 0-10, how likely are you to recommend the release orchestration software tools?
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Requirements (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall requirements process?
  2. Elicitation
    1. On a scale of 0-10, how likely are you to recommend the elicitation and analysis approach?
  3. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation approach?
  4. Visual modeling
    1. On a scale of 0-10, how likely are you to recommend the visual modeling and illustrative prototyping approach?
  5. Prioritization
    1. On a scale of 0-10, how likely are you to recommend the prioritization and trade-off analysis approach?
  6. Review
    1. On a scale of 0-10, how likely are you to recommend the review and approval approach?
  7. Validation
    1. On a scale of 0-10, how likely are you to recommend the validation, verification, and testing approach?
  8. Quality assurance
    1. On a scale of 0-10, how likely are you to recommend the quality assurance approach?
  9. Change impact analysis
    1. On a scale of 0-10, how likely are you to recommend the change impact analysis?
  10. Software tools
    1. On a scale of 0-10, how likely are you to recommend the software tools?
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Research (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall research process?
  2. Transfer
    1. On a scale of 0-10, how likely are you to recommend the research findings to practical solutions transfer?
  3. Design
    1. On a scale of 0-10, how likely are you to recommend the research design and methodology?
  4. Data collection
    1. On a scale of 0-10, how likely are you to recommend the data collection approach?
  5. Data analysis
    1. On a scale of 0-10, how likely are you to recommend the data analysis and interpretation approach?
  6. Technology
    1. On a scale of 0-10, how likely are you to recommend the research technology?
  7. Collaboration
    1. On a scale of 0-10, how likely are you to recommend the research collaboration and partnership approach with external organizations?
  8. Dissemination
    1. On a scale of 0-10, how likely are you to recommend the research dissemination and knowledge transfer approach (to share findings with the broader public)?
  9. Ethics
    1. On a scale of 0-10, how likely are you to recommend the demonstrated research ethics and integrity?
  10. Resources
    1. On a scale of 0-10, how likely are you to recommend the provided research funding and resources?
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Risk (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall risk management process?
  2. Identification
    1. On a scale of 0-10, how likely are you to recommend the identification approach?
  3. Analysis
    1. On a scale of 0-10, how likely are you to recommend the analysis and evaluation approach?
  4. Communication
    1. On a scale of 0-10, how likely are you to recommend the communication and reporting approach?
  5. Modeling
    1. On a scale of 0-10, how likely are you to recommend the modeling and simulation approach?
  6. Response
    1. On a scale of 0-10, how likely are you to recommend the response and control approach?
  7. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the monitoring and review approach?
  8. Risk education
    1. On a scale of 0-10, how likely are you to recommend the risk education and training approach?
  9. Risk tolerance
    1. On a scale of 0-10, how likely are you to recommend the risk tolerance and appetite framework?
  10. Risk culture
    1. On a scale of 0-10, how likely are you to recommend the current risk culture?
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Sales (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall sales process?
  2. Communication
    1. On a scale of 0-10, how likely are you to recommend the communication and collaboration approach?
  3. Understanding
    1. On a scale of 0-10, how likely are you to recommend the ability to understand the customer’s business needs?
  4. Solution knowledge
    1. On a scale of 0-10, how likely are you to recommend the product, service, and/or solution knowledge demonstrated?
  5. Demos
    1. On a scale of 0-10, how likely are you to recommend the product, service, and/or solution demos?
  6. Innovation
    1. On a scale of 0-10, how likely are you to recommend the ability to offer innovative and creative solutions?
  7. Proposals
    1. On a scale of 0-10, how likely are you to recommend the provided proposals?
  8. Purchasing process
    1. On a scale of 0-10, how likely are you to recommend the ability to help navigate the purchasing process (i.e., procurement and legal reviews)?
  9. Objections
    1. On a scale of 0-10, how likely are you to recommend the ability to address objections and concerns?
  10. Negotiation
    1. On a scale of 0-10, how likely are you to recommend the negotiation approach?
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Sales support (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall sales support process?
  2. Information
    1. On a scale of 0-10, how likely are you to recommend the product, service, and/or solution information approach?
  3. Intelligence
    1. On a scale of 0-10, how likely are you to recommend the competitive intelligence and market insights approach?
  4. Presentations
    1. On a scale of 0-10, how likely are you to recommend the provided sales presentations?
  5. Case studies
    1. On a scale of 0-10, how likely are you to recommend the provided case studies and references?
  6. Proposals
    1. On a scale of 0-10, how likely are you to recommend the sales proposal and pricing customization approach?
  7. Negotiation
    1. On a scale of 0-10, how likely are you to recommend the provided contract negotiation assistance?
  8. Administration
    1. On a scale of 0-10, how likely are you to recommend the provided administrative tasks?
  9. Data analysis
    1. On a scale of 0-10, how likely are you to recommend the data analysis approach?
  10. Opportunity detection
    1. On a scale of 0-10, how likely are you to recommend the cross-selling and up-selling opportunity detection approach?
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Security operations (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall security operations process?
  2. Incident detection
    1. On a scale of 0-10, how likely are you to recommend the incident detection and response approach?
  3. Threats
    1. On a scale of 0-10, how likely are you to recommend the threats, trends, and best practices monitoring approach?
  4. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the monitoring and threat intelligence approach?
  5. Policies
    1. On a scale of 0-10, how likely are you to recommend the policies and procedures?
  6. Communication
    1. On a scale of 0-10, how likely are you to recommend the communication and reporting approach?
  7. Risk management
    1. On a scale of 0-10, how likely are you to recommend the risk management approach?
  8. Penetration testing
    1. On a scale of 0-10, how likely are you to recommend the penetration testing and vulnerability assessment approach?
  9. Architecture
    1. On a scale of 0-10, how likely are you to recommend the security architecture design approach?
  10. Employee education
    1. On a scale of 0-10, how likely are you to recommend the employee education approach?
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Service catalog (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall service catalog process?
  2. Current catalog
    1. On a scale of 0-10, how likely are you to recommend the current service catalog?
  3. Usability
    1. On a scale of 0-10, how likely are you to recommend the provided usability?
  4. Level of detail
    1. On a scale of 0-10, how likely are you to recommend the provided level of detail?
  5. Service requests
    1. On a scale of 0-10, how likely are you to recommend the service request tracking and management approach?
  6. Costs transparency
    1. On a scale of 0-10, how likely are you to recommend the service cost transparency approach?
  7. Automation
    1. On a scale of 0-10, how likely are you to recommend the end-user self-service and automation approach?
  8. Service levels
    1. On a scale of 0-10, how likely are you to recommend the provided service level information?
  9. Consistency
    1. On a scale of 0-10, how likely are you to recommend the service delivery consistency approach (across the organization)?
  10. Software tool
    1. On a scale of 0-10, how likely are you to recommend the software tool?
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Service level (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall service level management process?
  2. Current agreements
    1. On a scale of 0-10, how likely are you to recommend the current service level agreements?
  3. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the performance monitoring and reporting approach?
  4. Alignment
    1. On a scale of 0-10, how likely are you to recommend the current alignment between the service level agreements in place and the business goals?
  5. Understanding
    1. On a scale of 0-10, how likely are you to recommend the agreements’ ease of understanding and simplicity?
  6. Measurement
    1. On a scale of 0-10, how likely are you to recommend the measurement approach?
  7. Breach identification
    1. On a scale of 0-10, how likely are you to recommend the service level breach identification approach?
  8. Corrective actions
    1. On a scale of 0-10, how likely are you to recommend the corrective actions approach (after service level breaches)?
  9. Improvement
    1. On a scale of 0-10, how likely are you to recommend the continuous improvement approach?
  10. Software tool
    1. On a scale of 0-10, how likely are you to recommend the software tool?
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Software configuration (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall software configuration process?
  2. Applied configurations
    1. On a scale of 0-10, how likely are you to recommend the applied configuration settings?
  3. Accuracy
    1. On a scale of 0-10, how likely are you to recommend the configuration accuracy and completeness?
  4. Testing
    1. On a scale of 0-10, how likely are you to recommend the testing approach?
  5. Implementation
    1. On a scale of 0-10, how likely are you to recommend the implementation approach?
  6. Configuration
    1. On a scale of 0-10, how likely are you to recommend the configuration speed?
  7. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation approach?
  8. Performance
    1. On a scale of 0-10, how likely are you to recommend the software performance after the configuration has been implemented?
  9. Support
    1. On a scale of 0-10, how likely are you to recommend the post-configuration support and maintenance approach?
  10. Adjustment
    1. On a scale of 0-10, how likely are you to recommend the configuration adjustment approach?
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Software design (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall software design process?
  2. Requirements
    1. On a scale of 0-10, how likely are you to recommend the requirements-gathering approach?
  3. Specification design
    1. On a scale of 0-10, how likely are you to recommend the specification design approach?
  4. Architecture
    1. On a scale of 0-10, how likely are you to recommend the system architecture approach?
  5. Customization
    1. On a scale of 0-10, how likely are you to recommend the provided customization level?
  6. Prototype
    1. On a scale of 0-10, how likely are you to recommend the prototype quality?
  7. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation approach?
  8. Development
    1. On a scale of 0-10, how likely are you to recommend the development and testing planning approach?
  9. Functionality
    1. On a scale of 0-10, how likely are you to recommend the software functionality?
  10. Usability
    1. On a scale of 0-10, how likely are you to recommend the software usability?
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Software engineering (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall software engineering process?
  2. Requirements
    1. On a scale of 0-10, how likely are you to recommend the requirements gathering and analysis approach?
  3. Architecture
    1. On a scale of 0-10, how likely are you to recommend the system architecture and design approach?
  4. Coding
    1. On a scale of 0-10, how likely are you to recommend the coding approach?
  5. Testing
    1. On a scale of 0-10, how likely are you to recommend the testing and debugging approach?
  6. Security
    1. On a scale of 0-10, how likely are you to recommend the security and compliance approach?
  7. Deployment
    1. On a scale of 0-10, how likely are you to recommend the deployment and implementation approach?
  8. Maintenance
    1. On a scale of 0-10, how likely are you to recommend the maintenance and update approach?
  9. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation and reporting approach?
  10. Performance optimization
    1. On a scale of 0-10, how likely are you to recommend the performance optimization approach?
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Solution architecture (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall solution architecture process?
  2. Specification design
    1. On a scale of 0-10, how likely are you to recommend the specification design approach?
  3. High-level solution
    1. On a scale of 0-10, how likely are you to recommend the high-level solution architecture development approach?
  4. Requirements
    1. On a scale of 0-10, how likely are you to recommend the requirements-gathering approach?
  5. Prototyping
    1. On a scale of 0-10, how likely are you to recommend the solution prototyping approach?
  6. Customization
    1. On a scale of 0-10, how likely are you to recommend the architecture customization approach?
  7. Development planning
    1. On a scale of 0-10, how likely are you to recommend the development and testing planning approach?
  8. Integration
    1. On a scale of 0-10, how likely are you to recommend the solution integration approach (i.e., with other solutions)?
  9. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation approach?
  10. Feedback
    1. On a scale of 0-10, how likely are you to recommend the feedback incorporation approach?
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Sourcing (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall sourcing process?
  2. Quality
    1. On a scale of 0-10, how likely are you to recommend the quality of the suppliers?
  3. Planning
    1. On a scale of 0-10, how likely are you to recommend the planning approach?
  4. Request for information
    1. On a scale of 0-10, how likely are you to recommend the request for information (RFI) approach?
  5. Request for proposal
    1. On a scale of 0-10, how likely are you to recommend the request for proposal (RFP) approach?
  6. Evaluation
    1. On a scale of 0-10, how likely are you to recommend the evaluation criteria?
  7. Communication
    1. On a scale of 0-10, how likely are you to recommend the supplier communication and collaboration approach?
  8. Negotiation
    1. On a scale of 0-10, how likely are you to recommend the contract negotiation approach?
  9. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the supplier performance monitoring and adherence to contract terms?
  10. Issues
    1. On a scale of 0-10, how likely are you to recommend the contract issues resolving approach?
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Specialist advisory (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall specialist advisory process?
  2. Analysis
    1. On a scale of 0-10, how likely are you to recommend the research and analysis quality?
  3. Recommendation
    1. On a scale of 0-10, how likely are you to recommend the provided recommendations?
  4. Customization
    1. On a scale of 0-10, how likely are you to recommend the solution customization approach?
  5. Communication
    1. On a scale of 0-10, how likely are you to recommend the communication and collaboration approach?
  6. Effectiveness
    1. On a scale of 0-10, how likely are you to recommend the effectiveness of the recommended solutions?
  7. Support
    1. On a scale of 0-10, how likely are you to recommend the ongoing support and monitoring approach?
  8. Evaluation
    1. On a scale of 0-10, how likely are you to recommend the evaluation and feedback approach?
  9. Improvement
    1. On a scale of 0-10, how likely are you to recommend the future action and improvement recommendations?
  10. Ongoing advisory
    1. On a scale of 0-10, how likely are you to recommend the ongoing advisory approach?
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Strategy (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall strategy process?
  2. Analysis
    1. On a scale of 0-10, how likely are you to recommend the analysis approach?
  3. Goals
    1. On a scale of 0-10, how likely are you to recommend the strategic goals and objectives identification approach?
  4. Options
    1. On a scale of 0-10, how likely are you to recommend the strategic options and alternatives presentation approach?
  5. Planning
    1. On a scale of 0-10, how likely are you to recommend the strategic plan development approach?
  6. Stakeholder management
    1. On a scale of 0-10, how likely are you to recommend the stakeholder engagement and collaboration approach?
  7. Key performance indicators
    1. On a scale of 0-10, how likely are you to recommend the strategic key performance indicator approach?
  8. Risk management
    1. On a scale of 0-10, how likely are you to recommend the implementation risks and challenges identification approach?
  9. Implementation support
    1. On a scale of 0-10, how likely are you to recommend the implementation support and guidance approach?
  10. Communication
    1. On a scale of 0-10, how likely are you to recommend the organization-wide communication approach?
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Supplier (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall supplier management process?
  2. Value and costs
    1. On a scale of 0-10, how likely are you to recommend the value generated and the costs saved?
  3. Evaluation
    1. On a scale of 0-10, how likely are you to recommend the evaluation and selection approach?
  4. Negotiation
    1. On a scale of 0-10, how likely are you to recommend the contract negotiation approach?
  5. Level of detail
    1. On a scale of 0-10, how likely are you to recommend the contracts’ level of detail and specificity?
  6. Customization
    1. On a scale of 0-10, how likely are you to recommend the customization options?
  7. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the performance monitoring and reporting approach?
  8. Adjustment
    1. On a scale of 0-10, how likely are you to recommend the feedback and contract adjustment approach?
  9. Risk management
    1. On a scale of 0-10, how likely are you to recommend the risk mitigation approach?
  10. Invoicing
    1. On a scale of 0-10, how likely are you to recommend the invoicing process?
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Sustainability (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall sustainability process?
  2. Goals
    1. On a scale of 0-10, how likely are you to recommend the established goals and objectives?
  3. Evaluation
    1. On a scale of 0-10, how likely are you to recommend the practices evaluation approach?
  4. Development
    1. On a scale of 0-10, how likely are you to recommend the development and implementation approach?
  5. Stakeholder management
    1. On a scale of 0-10, how likely are you to recommend the stakeholder communication and collaboration approach?
  6. Employee support
    1. On a scale of 0-10, how likely are you to recommend the employee support and guidance approach?
  7. Risk management
    1. On a scale of 0-10, how likely are you to recommend the implementation risk management approach?
  8. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the monitoring and assessment approach?
  9. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation and reporting approach?
  10. Adjustment
    1. On a scale of 0-10, how likely are you to recommend the feedback and adjustment approach?
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Systems development (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall system design process?
  2. System design
    1. On a scale of 0-10, how likely are you to recommend the final system design (i.e., architecture, components, interfaces)?
  3. Requirements
    1. On a scale of 0-10, how likely are you to recommend the requirements-gathering approach?
  4. Individual components
    1. On a scale of 0-10, how likely are you to recommend the individual component design and development approach?
  5. Integration
    1. On a scale of 0-10, how likely are you to recommend the component-to-system integration approach?
  6. Testing
    1. On a scale of 0-10, how likely are you to recommend the testing approach?
  7. Refinement
    1. On a scale of 0-10, how likely are you to recommend the refinement approach?
  8. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation approach?
  9. Feedback
    1. On a scale of 0-10, how likely are you to recommend the stakeholder feedback approach?
  10. Software tools
    1. On a scale of 0-10, how likely are you to recommend the software tools?
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System installation and removal (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall system installation and removal process?
  2. Analysis
    1. On a scale of 0-10, how likely are you to recommend the system requirements and compatibility analysis approach?
  3. Planning
    1. On a scale of 0-10, how likely are you to recommend the installation planning approach?
  4. Testing
    1. On a scale of 0-10, how likely are you to recommend the testing approach?
  5. Installation
    1. On a scale of 0-10, how likely are you to recommend the installation approach?
  6. Education
    1. On a scale of 0-10, how likely are you to recommend the user education approach?
  7. Maintenance
    1. On a scale of 0-10, how likely are you to recommend the ongoing maintenance and support approach?
  8. Migration
    1. On a scale of 0-10, how likely are you to recommend the data migration before the system removal approach?
  9. Removal
    1. On a scale of 0-10, how likely are you to recommend the system removal approach?
  10. Disposal
    1. On a scale of 0-10, how likely are you to recommend the hardware disposal approach?
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System integration and build (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall system integration and build process?
  2. Analysis
    1. On a scale of 0-10, how likely are you to recommend the software components and system requirements analysis approach?
  3. Planning
    1. On a scale of 0-10, how likely are you to recommend the integration and build planning approach?
  4. Testing
    1. On a scale of 0-10, how likely are you to recommend the integration and build testing approach?
  5. Build
    1. On a scale of 0-10, how likely are you to recommend the building approach?
  6. Integration
    1. On a scale of 0-10, how likely are you to recommend the integration approach?
  7. Deployment
    1. On a scale of 0-10, how likely are you to recommend the deployment approach?
  8. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation and reporting approach?
  9. Maintenance
    1. On a scale of 0-10, how likely are you to recommend the ongoing maintenance and support approach?
  10. Software tools
    1. On a scale of 0-10, how likely are you to recommend the software tools?
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Technology service (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall technology service process?
  2. Requirements
    1. On a scale of 0-10, how likely are you to recommend the requirements analysis approach?
  3. Design
    1. On a scale of 0-10, how likely are you to recommend the design approach?
  4. Solutions
    1. On a scale of 0-10, how likely are you to recommend the technology solutions in use?
  5. Customization
    1. On a scale of 0-10, how likely are you to recommend the technology solution customization approach?
  6. Implementation
    1. On a scale of 0-10, how likely are you to recommend the implementation approach?
  7. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation approach?
  8. Education
    1. On a scale of 0-10, how likely are you to recommend the user education approach?
  9. Maintenance
    1. On a scale of 0-10, how likely are you to recommend the maintenance and support approach?
  10. Support
    1. On a scale of 0-10, how likely are you to recommend the technology solution vendors’ support approach?
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Testing (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall testing process?
  2. Planning
    1. On a scale of 0-10, how likely are you to recommend the planning approach?
  3. Defect identification
    1. On a scale of 0-10, how likely are you to recommend the defects and issues identification approach?
  4. Automation
    1. On a scale of 0-10, how likely are you to recommend the automation approach?
  5. Communication
    1. On a scale of 0-10, how likely are you to recommend the communication and collaboration approach?
  6. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation and reporting approach?
  7. Coverage
    1. On a scale of 0-10, how likely are you to recommend the test coverage?
  8. Accuracy
    1. On a scale of 0-10, how likely are you to recommend the test accuracy and completeness?
  9. Efficiency
    1. On a scale of 0-10, how likely are you to recommend the test timeliness and efficiency?
  10. Software tools
    1. On a scale of 0-10, how likely are you to recommend the software tools?
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Threat intelligence (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall threat intelligence process?
  2. Identification
    1. On a scale of 0-10, how likely are you to recommend the identification approach?
  3. Accuracy
    1. On a scale of 0-10, how likely are you to recommend the accuracy and completeness of the information collected?
  4. Automation
    1. On a scale of 0-10, how likely are you to recommend the automation approach?
  5. Collaboration
    1. On a scale of 0-10, how likely are you to recommend the collaboration with external vendors approach?
  6. Prioritization
    1. On a scale of 0-10, how likely are you to recommend the prioritization approach?
  7. Speed
    1. On a scale of 0-10, how likely are you to recommend the speed and responsiveness demonstrated?
  8. Mitigation
    1. On a scale of 0-10, how likely are you to recommend the threat mitigation approach?
  9. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the monitoring approach?
  10. Reporting
    1. On a scale of 0-10, how likely are you to recommend the documentation, reporting, and analytics approach?
‣
Transition and transformation (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall transition & transformation project approach?
  2. Effectiveness
    1. On a scale of 0-10, how likely are you to recommend the effectiveness in meeting business needs?
  3. Objectives
    1. On a scale of 0-10, how likely are you to recommend the project vision and objectives?
  4. Implementation
    1. On a scale of 0-10, how likely are you to recommend the implementation of the objectives?
  5. Project management
    1. On a scale of 0-10, how likely are you to recommend the project management tools and techniques?
  6. Risk management
    1. On a scale of 0-10, how likely are you to recommend the risk management approach?
  7. Monitoring
    1. On a scale of 0-10, how likely are you to recommend the monitoring and reporting approach?
  8. Learning
    1. On a scale of 0-10, how likely are you to recommend the learning and support documents provided to future users?
  9. Organizational change
    1. On a scale of 0-10, how likely are you to recommend the organizational change management approach?
  10. Governance
    1. On a scale of 0-10, how likely are you to recommend the project steering committee and governance approach?
‣
User experience (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall user experience?
  2. Ease of use
    1. On a scale of 0-10, how likely are you to recommend the ease of use and navigation?
  3. Design
    1. On a scale of 0-10, how likely are you to recommend the visual design and aesthetics?
  4. Responsiveness
    1. On a scale of 0-10, how likely are you to recommend the responsiveness and speed?
  5. Accessibility
    1. On a scale of 0-10, how likely are you to recommend the accessibility and inclusivity?
  6. Personalization
    1. On a scale of 0-10, how likely are you to recommend the personalization and customization options?
  7. Simplicity
    1. On a scale of 0-10, how likely are you to recommend the clarity and simplicity?
  8. Consistency
    1. On a scale of 0-10, how likely are you to recommend the consistency and coherence?
  9. Emotions
    1. On a scale of 0-10, how likely are you to recommend the level of emotional engagement and appeal?
  10. Support
    1. On a scale of 0-10, how likely are you to recommend the provided support and guidance?
‣
User research (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall user research?
  2. Participants
    1. On a scale of 0-10, how likely are you to recommend the representativeness and diversity of the research participants and their behaviors?
  3. Data
    1. On a scale of 0-10, how likely are you to recommend the depth and richness of the collected research data?
  4. Methods
    1. On a scale of 0-10, how likely are you to recommend the rigor and validity of the used research methods?
  5. Relevance
    1. On a scale of 0-10, how likely are you to recommend the relevance and usefulness of the research findings?
  6. Clarity
    1. On a scale of 0-10, how likely are you to recommend the clarity and accessibility of the research findings?
  7. Decision
    1. On a scale of 0-10, how likely are you to recommend the research findings to decide on product or service improvements?
  8. Actionability
    1. On a scale of 0-10, how likely are you to recommend the actionability of the research findings?
  9. Quality
    1. On a scale of 0-10, how likely are you to recommend the quality and comprehensiveness of the research report?
  10. Software tools
    1. On a scale of 0-10, how likely are you to recommend the software tools?
‣
User support (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall user support process?
  2. Resources
    1. On a scale of 0-10, how likely are you to recommend the self-service resources (knowledge base, FAQs, user manuals)?
  3. Channels
    1. On a scale of 0-10, how likely are you to recommend the support channels (e.g., phone, email, chat)?
  4. Response time
    1. On a scale of 0-10, how likely are you to recommend the response time?
  5. Classification
    1. On a scale of 0-10, how likely are you to recommend the request classification approach?
  6. Resolution
    1. On a scale of 0-10, how likely are you to recommend the request resolution approach?
  7. Documentation
    1. On a scale of 0-10, how likely are you to recommend the interaction documentation approach?
  8. Escalation
    1. On a scale of 0-10, how likely are you to recommend the escalation approach for complex requests?
  9. Resolution time
    1. On a scale of 0-10, how likely are you to recommend the resolution time?
  10. Metrics
    1. On a scale of 0-10, how likely are you to recommend the performance evaluation metrics?
‣
Vulnerability research (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall vulnerability research process?
  2. Search
    1. On a scale of 0-10, how likely are you to recommend the search approach?
  3. Identification
    1. On a scale of 0-10, how likely are you to recommend the in identification approach?
  4. Evaluation
    1. On a scale of 0-10, how likely are you to recommend the in evaluation approach?
  5. Testing
    1. On a scale of 0-10, how likely are you to recommend the testing approach?
  6. Documentation
    1. On a scale of 0-10, how likely are you to recommend the documentation approach?
  7. Reporting
    1. On a scale of 0-10, how likely are you to recommend the reporting approach?
  8. Risk management
    1. On a scale of 0-10, how likely are you to recommend the risk management approach?
  9. Quality management
    1. On a scale of 0-10, how likely are you to recommend the quality management approach?
  10. Software tool
    1. On a scale of 0-10, how likely are you to recommend the software tool?
‣
Workforce development (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall workforce development process?
  2. Assessment
    1. On a scale of 0-10, how likely are you to recommend the skills assessment approach?
  3. Curriculum
    1. On a scale of 0-10, how likely are you to recommend the education plan and curriculum?
  4. Resources
    1. On a scale of 0-10, how likely are you to recommend the education materials and resources?
  5. Support
    1. On a scale of 0-10, how likely are you to recommend the provided support and guidance?
  6. Collaboration
    1. On a scale of 0-10, how likely are you to recommend the learning collaboration between employees?
  7. Ease of use
    1. On a scale of 0-10, how likely are you to recommend the accessibility and ease of use?
  8. Flexibility
    1. On a scale of 0-10, how likely are you to recommend the flexibility and adaptability to changing employee needs?
  9. Measurement
    1. On a scale of 0-10, how likely are you to recommend the accountability and measurement approach?
  10. Software tools
    1. On a scale of 0-10, how likely are you to recommend the software tools?
‣
Workforce experience (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall workforce experience process?
  2. Onboarding
    1. On a scale of 0-10, how likely are you to recommend the onboarding and orientation approach?
  3. Assignment
    1. On a scale of 0-10, how likely are you to recommend the job assignment and task delegation approach?
  4. Performance management
    1. On a scale of 0-10, how likely are you to recommend the performance management and goal-setting approach?
  5. Recognition
    1. On a scale of 0-10, how likely are you to recommend the employee recognition and rewards approach?
  6. Work-life balance
    1. On a scale of 0-10, how likely are you to recommend the work-life balance and well-being approach?
  7. Development
    1. On a scale of 0-10, how likely are you to recommend the professional development and education approach?
  8. Diversity
    1. On a scale of 0-10, how likely are you to recommend the diversity, equity, and inclusion approach?
  9. Collaboration
    1. On a scale of 0-10, how likely are you to recommend the collaboration and teamwork approach?
  10. Autonomy
    1. On a scale of 0-10, how likely are you to recommend the autonomy and empowerment approach?
‣
Workforce performance (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall workforce performance process?
  2. Goals
    1. On a scale of 0-10, how likely are you to recommend the performance goals and objectives approach?
  3. Feedback
    1. On a scale of 0-10, how likely are you to recommend the feedback approach?
  4. Mentoring
    1. On a scale of 0-10, how likely are you to recommend the coaching, mentoring, and training approach?
  5. Evaluation
    1. On a scale of 0-10, how likely are you to recommend the performance evaluation approach?
  6. Recognition
    1. On a scale of 0-10, how likely are you to recommend the recognition and rewards approach?
  7. Development
    1. On a scale of 0-10, how likely are you to recommend the skill development and career advancement approach?
  8. Exit
    1. On a scale of 0-10, how likely are you to recommend the exit interview or survey approach?
  9. Performance issues
    1. On a scale of 0-10, how likely are you to recommend the performance issue support and guidance approach?
  10. Software tool
    1. On a scale of 0-10, how likely are you to recommend the software tool?
‣
Workforce planning (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall workforce planning process?
  2. Workforce analysis
    1. On a scale of 0-10, how likely are you to recommend the current workforce analysis approach?
  3. Forecasting
    1. On a scale of 0-10, how likely are you to recommend the demand forecasting approach?
  4. Needs analysis
    1. On a scale of 0-10, how likely are you to recommend the needs and gaps analysis?
  5. Diversity
    1. On a scale of 0-10, how likely are you to recommend the diversity and inclusion approach?
  6. Recruitment
    1. On a scale of 0-10, how likely are you to recommend the recruitment approach?
  7. Retention
    1. On a scale of 0-10, how likely are you to recommend the employee retention approach?
  8. Contingency planning
    1. On a scale of 0-10, how likely are you to recommend the contingency planning approach?
  9. Risk management
    1. On a scale of 0-10, how likely are you to recommend the disruption and risk management approach?
  10. Software tools
    1. On a scale of 0-10, how likely are you to recommend the software tools?
‣
Workforce resourcing (management process)
  1. Overall
    1. On a scale of 0-10, how likely are you to recommend the overall workforce resourcing process?
  2. Recruitment
    1. On a scale of 0-10, how likely are you to recommend the recruitment approach?
  3. Job descriptions
    1. On a scale of 0-10, how likely are you to recommend the job description approach?
  4. Selection
    1. On a scale of 0-10, how likely are you to recommend the employee selection approach?
  5. Applicant communication
    1. On a scale of 0-10, how likely are you to recommend the applicant communication approach?
  6. Hiring department communication
    1. On a scale of 0-10, how likely are you to recommend the hiring department communication and collaboration process?
  7. Timeliness
    1. On a scale of 0-10, how likely are you to recommend the resourcing responsiveness and timeliness?
  8. Salary calculation
    1. On a scale of 0-10, how likely are you to recommend the salary calculation approach?
  9. Offer
    1. On a scale of 0-10, how likely are you to recommend the job offer approach?
  10. Onboarding
    1. On a scale of 0-10, how likely are you to recommend the onboarding and orientation support approach?

Other

‣
Apple variety
  1. On a scale of 0-10, how likely are you to recommend the taste of this apple variety?
  2. On a scale of 0-10, how likely are you to recommend this apple variety's texture?
  3. On a scale of 0-10, how likely are you to recommend the juiciness of this apple variety?
  4. On a scale of 0-10, how likely are you to recommend the appearance of this apple variety?
  5. On a scale of 0-10, how likely are you to recommend this apple variety for its versatility in various recipes?
  6. On a scale of 0-10, how likely are you to recommend this apple variety for its value for money compared to other apples?
  7. On a scale of 0-10, how likely are you to recommend the availability of this apple variety in your local market?
  8. On a scale of 0-10, how likely are you to recommend apple variety as a snack?
  9. On a scale of 0-10, how likely are you to recommend apple variety for baking purposes?
  10. On a scale of 0-10, how likely are you to recommend apple variety in fruit salad?
‣
Datacenter infrastructure
  1. On a scale of 0-10, how likely are you to recommend our datacenter infrastructure for overall satisfaction with the solution?
  2. On a scale of 0-10, how likely are you to recommend our datacenter infrastructure for stability and reliability?
  3. On a scale of 0-10, how likely are you to recommend our datacenter infrastructure for ease of use and user-friendliness?
  4. On a scale of 0-10, how likely are you to recommend our datacenter infrastructure for speed and performance?
  5. On a scale of 0-10, how likely are you to recommend our datacenter infrastructure for scalability and flexibility?
  6. On a scale of 0-10, how likely are you to recommend our datacenter infrastructure for compatibility with other systems and technologies?
  7. On a scale of 0-10, how likely are you to recommend our datacenter infrastructure for customization options?
  8. On a scale of 0-10, how likely are you to recommend our datacenter infrastructure for security and privacy features?
  9. On a scale of 0-10, how likely are you to recommend our Kubernetes datacenter infrastructure for innovation and new features?
  10. On a scale of 0-10, how likely are you to recommend our datacenter infrastructure for cost-effectiveness and value for money?
‣
Infantry fighting vehicle
  1. On a scale of 0-10, how likely are you to recommend the overall infantry fighting vehicle?
  2. On a scale of 0-10, how likely are you to recommend the performance of the infantry fighting vehicle in combat situations?
  3. On a scale of 0-10, how likely are you to recommend the reliability of the infantry fighting vehicle in harsh environments?
  4. On a scale of 0-10, how likely are you to recommend the mobility of the infantry fighting vehicle on different terrains?
  5. On a scale of 0-10, how likely are you to recommend the firepower of the infantry fighting vehicle?
  6. On a scale of 0-10, how likely are you to recommend the safety features of the infantry fighting vehicle for the crew and passengers?
  7. On a scale of 0-10, how likely are you to recommend the ease of maintenance and repair of the infantry fighting vehicle?
  8. On a scale of 0-10, how likely are you to recommend the operational readiness and availability of the infantry fighting vehicle?
  9. On a scale of 0-10, how likely are you to recommend the maintenance and repair process for the infantry fighting vehicle?
  10. On a scale of 0-10, how likely are you to recommend the suitability of the infantry fighting vehicle for modern warfare?
‣
Outsourcing deliverables & obligations tracker
  1. On a scale of 0-10, how likely are you to recommend the outsourcing deliverables and obligations tracker for its ability to improve the overall outsourcing process?
  2. On a scale of 0-10, how likely are you to recommend the outsourcing deliverables and obligations tracker for its ease of use?
  3. On a scale of 0-10, how likely are you to recommend the outsourcing deliverables and obligations tracker for its accuracy in tracking deliverables and obligations?
  4. On a scale of 0-10, how likely are you to recommend the outsourcing deliverables and obligations tracker for its ability to help improve communication and collaboration between outsourcing suppliers?
  5. On a scale of 0-10, how likely are you to recommend the outsourcing deliverables and obligations tracker for its ability to increase transparency and accountability?
  6. On a scale of 0-10, how likely are you to recommend the outsourcing deliverables and obligations tracker for its effectiveness in resolving conflicts and disputes?
  7. On a scale of 0-10, how likely are you to recommend the outsourcing deliverables and obligations tracker for its ease of integration with existing processes and systems?
  8. On a scale of 0-10, how likely are you to recommend the deliverables and obligations tracker for providing clear and transparent documentation of the outsourcing project?
  9. On a scale of 0-10, how likely are you to recommend the deliverables and obligations tracker for providing an easy-to-use platform for all stakeholders?
  10. On a scale of 0-10, how likely are you to recommend the deliverables and obligations tracker for creating a more positive relationship between all parties involved in the outsourcing project?
‣
Outsourcing service
  1. On a scale of 0-10, how likely are you to recommend the outsourcing service in terms of overall satisfaction with the service?
  2. On a scale of 0-10, how likely are you to recommend the outsourcing service in terms of meeting your needs?
  3. On a scale of 0-10, how likely are you to recommend the outsourcing service in terms of quality of service delivery?
  4. On a scale of 0-10, how likely are you to recommend the outsourcing service in terms of reliability and dependability?
  5. On a scale of 0-10, how likely are you to recommend the outsourcing service in terms of flexibility in accommodating changes?
  6. On a scale of 0-10, how likely are you to recommend the outsourcing service in terms of value for money?
  7. On a scale of 0-10, how likely are you to recommend the outsourcing service in terms of communication and collaboration?
  8. On a scale of 0-10, how likely are you to recommend the outsourcing service's overall level of professionalism?
  9. On a scale of 0-10, how likely are you to recommend the outsourcing service's ability to meet deadlines?
  10. On a scale of 0-10, how likely are you to recommend the outsourcing service in terms of responsiveness to problems and issues?