Organizational operations


Many organizations struggle to get relatively simple tasks done with constantly high quality. Operational improvements are possible with quite simple tools like forms and tables. Forms and tables can show their effectiveness within simple operational processes that organizational stakeholders would like to improve. Generic forms for continual improvement demonstrate how forms and tables can track and archive operational information.

Form structure

Section selection section

  • Which kind of task do you want to do?
  • Who is the interviewee?
  • Is this a test form response?

General order section

  • Who receives the order?
  • What’s the vision?
  • What’s the mission?
  • Who are the stakeholders?
  • What’s the situation?
  • What’s the intent?
  • What are the objectives?
  • What are the outputs?
  • What’s the methodology?
  • What’s the tactic?
  • What’s the process?

General improvement section

  • What’s the problem?
  • What’s the solution?
  • What’s the desirability of this idea?
  • What’s the feasibility of this idea?
  • What’s the viability of this idea?
  • What are the disadvantages and risks of this idea?

General requirements analysis section

  • What are the must-have requirements?
  • What are the should-have requirements?
  • What are the could-have requirements?
  • What is not a requirement?

Consulting engagement analysis section

  • What’s the need for change?
  • Who sponsors the project?
  • What’s the current situation?
  • What’s the desired future state?
  • What’s the problem?
  • What are the recommendations?
  • What should you prioritize?
  • What’s the solution?
  • What’s the action plan?
  • How do you test the solution?
  • How do you refine the solution?
  • How do you implement the solution?
  • How do you adopt the solution?

Consulting approach analysis section

  • How do you provide the requested information?
  • How do you provide the solution to a given problem?
  • How do you conduct the diagnosis that may redefine the problem?
  • How do you provide recommendations?
  • How do you assist the implementation?
  • How do you build consensus and commitment?
  • How do you facilitate client learning?
  • How do you improve organizational effectiveness?