Community-based organization

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Overview

The community-based organization is structured with communities in addition to a classical hierarchy. Communities are more flexible and dynamic compared to hierarchies or matrix structures. Organizational communities include people from across the organization instead of closely related teams only. Software tools like Microsoft Teams and wikis (e.g., Notion) work perfectly well with an organization organized by communities.

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Project form

Section selection section

  • Which kind of task do you want to do?
  • Who's the interviewee?
  • Is this a test form response?

Requirements analysis section

  • What are your challenges/requirements/preferences regarding your organization’s structure (e.g., org chart)?
  • What are your challenges/requirements/preferences regarding your organization’s internal cooperation and coordination?
  • What are your problems/requirements/preferences regarding your organization’s internal information and knowledge management?
  • What are your challenges/requirements/preferences regarding your organization’s speed of decision-making and execution?
  • What are other relevant organizational challenges?

Community setup feedback section

  • What’s your feedback regarding flexing your organization’s structure?
  • What’s your feedback regarding sharing more information between teams?
  • What’s your feedback regarding setting up organizational communities as a way to manage information and work more flexibly?
  • What’s your feedback regarding setting up organizational communities in addition to existing organizational structures (e.g., hierarchical and projects)?
  • What’s your other feedback regarding setting up a community-based organization?

Community setup feedback section

  • What’s your feedback regarding flexing your organization’s structure?
  • What’s your feedback regarding sharing more information between teams?
  • What’s your feedback regarding setting up organizational communities as a way to manage information and work more flexibly?
  • What’s your feedback regarding setting up organizational communities in addition to existing organizational structures (e.g., hierarchical and projects)?
  • What’s your other feedback regarding setting up a community-based organization?

Community setup analysis section

  • What are the criteria to set up a community?
  • Which number of communities would be useful for your organization?
  • What are possible communities for your organization?
  • How could your organization flex its structure with the setup of communities?
  • Which mistakes should your organization avoid when setting up communities?

Community interaction analysis section

  • What are key activities in the future communities?
  • What are activities communities shouldn’t do?
  • How should communities communicate internally?
  • How should communication flow between communities?
  • What other interaction design elements are relevant?

Hierarchy reduction analysis section

  • What are the current challenges of the organizational hierarchy?
  • Why should your organization think about flattening the organizational structure?
  • What are alternatives to flattening the organizational structure?
  • How could your organization flatten the organizational structure?
  • What positive/negative consequences could the flattening have?

Community leadership analysis meetings section

  • What leadership do communities need?
  • What would be the difference between your organization’s current leadership model?
  • What should organizational leaders do to facilitate the community model?
  • What should organizational leaders stop doing to facilitate the community model?
  • How could your organization reduce the amount of hierarchical coordination?

Community management evaluation analysis section

  • What’s necessary to manage an organization based on communities?
  • What can individuals do to support the community model?
  • What are daily/monthly/yearly activities in a community?
  • What are the overall daily/monthly/yearly activities for all communities?
  • What guidance do people and managers/leaders need to make the community model a success?
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Process form

Section selection section

  • Which kind of task do you want to do?
  • Which community are you referring to?

Community setup request section

  • What kind of community do you want to set up?
  • What’s the purpose of this community?
  • Who do you propose as the community leader?
  • What’s the state of the planning process for this community?
  • Who supports this community’s setup?

Community setup analysis section

  • Which community setup request are you referring to?
  • Which information is missing?
  • Why is the request (not) legitimate?
  • What are the tasks of the community management team to supervise this community?
  • Which other community could coach/mentor this new community?
  • Do you finally approve this community setup?

Community work management analysis section

  • What should be the community’s approach to team communication?
  • What should be the community’s approach to work coordination?
  • What should be the community’s approach to team cooperation?
  • What should be the community’s approach to information sharing?
  • What should be the community’s approach to work systematization & standardization?

Community meeting analysis section

  • What did work well since the last community meeting?
  • What didn’t work well since the last community meeting?
  • How can the community members improve working together in the future?
  • What are practices this community could learn from other communities?
  • What could this community develop together?

Internal community feedback section

  • What does work well in this community?
  • What doesn’t work well in this community?
  • What are topics you would like to discuss within this community?
  • What topics are over-discussed within this community?
  • What are possible innovations this community could develop together?

Community closure request section

  • What are the reasons to close this community?
  • Who supports this community’s closure?
  • Who doesn’t support this community’s closure?
  • Which community will overtake the content of the to be closed community?
  • Which community will overtake the tasks and responsibilities of the to be closed community?

Community closure analysis section

  • Which community closure request are you referring to?
  • Which information is missing?
  • Why is the request (not) legitimate?
  • What are the tasks of the community management team to support this community closure?
  • Which other community has to be informed about this community closure?
  • Do you finally approve this community closure?

Communities management feedback section

  • On a scale of 0 to 10, how likely would you recommend your organization’s community management team to others?
  • On a scale of 0 to 10, how likely would you recommend your organization’s community management team’s responsiveness?
  • On a scale of 0 to 10, how likely would you recommend your organization’s community management team’s innovation capability?
  • What does work well with the community management team?
  • What doesn’t work well with the community management team?
  • What do you need from the community management team?
  • Which information (e.g., guidelines) should the community management team produce?

Communities restructuring analysis section

  • Which communities do you want to restructure?
  • What makes a community restructuring necessary?
  • Which communities do you want to separate?
  • Which communities do you want to merge?
  • Which communities do you want to assign a new topic?
  • Which communities do you want to close?
  • Which communities do you want to set up?